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All Accor

Global hotel management, franchising, loyalty program

Réceptionniste

Hotel Guest ServicesUpdated on Nov 11
Full-timeTremblay-en-France, France€2.1k - €2.1k /moIn-person

About the Job

Requirements

  • Be rigorous and follow the establishment's instructions and procedures.
  • Prioritize guest well-being and satisfaction.
  • Demonstrate service orientation, listening skills, and professionalism.

Responsibilities

  • Welcome each guest warmly and attentively, creating a positive first impression and supporting their well-being throughout the stay.
  • Handle check-in and check-out, prepare bills, and collect payments.
  • Provide personalized service attentive to each guest's needs and expectations.
  • Promote the establishment's amenities and contribute to continuous improvement of guest satisfaction.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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