Quality Engineer

We have an exceptional opportunity for a Quality Engineer to join our team in the Boxborough, MA facility. This individual would have responsibility for the internal and external quality of their assigned mini-factory(s). You will organize and execute on audit and compliance activities to ensure that our customer base receives the highest level of product quality. You will work with a team of professionals utilizing a Continuous Improvement/Lean Manufacturing mindset to meet or exceed customer and corporate quality expectations.

ESSENTIAL FUNCTIONS

• Provide Quality leadership to ensure we meet customer and Gems-Setra expectations by driving continuous improvement in key quality metrics.
• Utilize practical problem-solving techniques to lead team in root cause analysis and resolution of complex quality issues.

• Utilize Ralliant Business System (RBS) tools to make process improvements.

• Maintain and update procedures, processes, and documentation.

• Generate Engineering Change requests when finding drawing and BOM errors for corrections.
• Participate in and/or lead Daily Management and material review board (MRB) reviews.
• Initiate and complete product non-conformance reports (FAR, CAR, 8D) documentation for supplier defects.  Maintain regular communication with supplier regarding quality expectations and swift resolution of issues and complaints.
• Manage containment actions for supplier issues including sorting, rework, and inspection.
• Track, analyze, and prepare countermeasures for factory quality issues such as rework and scrap.
• Plan and direct activities concerned with development, application, and maintenance of quality standards for manufacturing processes, material, and products.
• Utilize and maintain team PFMEA and Control Plan documentation.  Lead team in RPN reduction actions.
• Support team for new product launches in the development of APQP documents (FMEAs, Control Plans, PPAPs).
• Perform internal audits of product and processes.
• Prepare and calculate daily and monthly KPI metrics for team analysis and action.
• Lead validation and risk reduction efforts for new products and processes.
• Facilitate customer and/or supplier audits and visits with team.  Lead corrective actions as required from audits.
• Maintain ISO and customer regulatory requirements within team.

QUALIFICATIONS AND JOB REQUIREMENTS

EDUCATION REQUIRED:

• Bachelor of Science degree from four-year college or university required; engineering degree preferred.

EXPERIENCE REQUIRED:

• Excellent academic record (GPA: 3.0 minimum)
• 3+ years relevant experience in manufacturing environment; other engineering experience and/or internships will be considered
• Effective interpersonal skills
• Strong analytical and problem-solving skills
• Experience leading projects.
• Ability to read and interpret documents such as blue prints, regulations, and quality system related procedure manuals and standards.
• Ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
• Ability to work with mathematical concepts such as statistical process control, design of experiments, design for manufacturing, and six sigma problem solving methods.

PREFERRED EXPERIENCE:

• Experience with fabrication processes like welding, brazing, and machining preferred.
• Experience with automotive style quality expectations preferred.
• ISO 9001 and/or 13485 Lead Auditor certification

TRAVEL REQUIRED:

• Ability to travel domestically (<5%) to customer or supplier sites.

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