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Zipline

Builds and runs autonomous drone delivery

Head of Commercial

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA$167.2k - $250.4k

About the Job

Requirements

  • Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
  • Proven ability to scale a product or business from launch through growth, ideally in a regulated or operationally complex environment.
  • Deep commercial acumen, translating market insight, pricing, and customer needs into practical growth plans.
  • Experience collaborating with product or platform teams to surface business requirements and shape platform priorities without owning national roadmaps.
  • Experience partnering with operations, maintenance, marketing, analytics, and central sales to execute regional plans.
  • Strong communication and negotiation skills for working with audiences from store managers to C-suite.
  • An entrepreneurial, analytical, and execution-oriented mindset, including the ability to experiment and measure rigorously.
  • Must be based in the Atlanta metro.
  • Must be eligible to work in the United States.

Responsibilities

  • Own metro- and site-level P&Ls and customer metrics, including gross merchandise value, fleet utilization, take rate, customer growth, retention, and frequency.
  • Create healthy, customer-relevant marketplaces measured by utilization, customer frequency, retention, and order economics.
  • Own regional and local sales and partnerships, serving as the pull function for headquarters Sales and Partner Success to activate local enterprise partner stores.
  • Develop and execute local marketing strategies, including community engagement, events, activations, and demand partnerships, to build local brand affinity and localize or prioritize headquarters marketing work.
  • Align teams around expansion priorities and work with Maintenance and Operations to align growth with delivery capacity and service quality.
  • Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
  • Run experiments and launch new use cases and partners, such as restaurants, auto parts, prescriptions, and health system pilots, to expand the platform’s scope and utility.
  • Partner with central headquarters teams, including Marketing, Analytics, and Technology, and Phoenix Operations teams to execute market strategy and ensure site-level realities are heard and prioritized.
  • Represent customer and partner feedback to inform and drive improvements to the customer experience.
  • Represent Zipline with customers, partners, regulators, and the community as the external face of the business in the region.
  • Lead a small, high-output team.

Desired Qualifications

  • Experience scaling a product or business in a regulated or operationally complex environment.

About the Company

Zipline

Builds and runs autonomous drone delivery

Zipline builds and operates autonomous drone delivery networks for retailers, restaurants and healthcare systems that need to move products without road traffic. Its electric aircraft carry food, prescriptions and other supplies from partner sites or distribution hubs to customers and health facilities. The company combines aircraft, charging equipment and delivery software with flight operations, so partners buy a logistics service rather than manage their own drones. Merchants use its ordering and tracking tools to reach customers, while governments and health systems contract for medical supply delivery. Zipline was founded in 2014 and has its headquarters in South San Francisco, California.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$3.6B
Headquarters
South San Francisco, CA
Founded
2014

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