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Kaiser Permanente

Integrated healthcare provider and payer platform

Vision Services Assistant II

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRichmond, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years, with at least 1,000 hours per year, of recent regular experience conducting objective ophthalmic testing, including several of the following: visual acuity testing, non-contact or contact tonometry, visual fields testing, lensometry, color-deficiency and depth-perception testing, or autorefraction.
  • A High School Diploma or GED.
  • Certification as a Certified Ophthalmic Assistant or Certified Ophthalmic Technician.
  • Basic Life Support certification.
  • Proficiency in ophthalmic procedures and testing required by the employer.
  • Knowledge of medical and ophthalmological terminology.
  • Successful completion of PARRS II and AutoReg where applicable, and ability to work with an electronic medical record system.
  • Good verbal and written communication skills, including legible handwriting.
  • Ability to read and comprehend simple instructions.
  • Ability to work effectively in teams.
  • Knowledge of computers and computer keyboards.
  • Willingness to work in a Labor Management Partnership environment.
  • Compliance with the position specifications in the applicable collective bargaining agreement.

Responsibilities

  • Provide direct support to ophthalmologists and optometrists and support Eye Services operations under the supervision of the Chief of Ophthalmology or designee.
  • Measure and record intraocular pressure using tonometry, neutralize spectacles using lensometry, perform automated visual fields, autorefraction, autokeratometry, anterior chamber angle measurements, vital-sign measurements, pupillary-response testing, and other objective ophthalmic testing.
  • Measure visual acuity for patients of all ages and ocular diagnoses using Snellen and HOTV charts, color-vision testing, and stereopsis testing.
  • Administer topical eye medications under specific physician orders in preparation for testing, as permitted by state law and regulation.
  • Perform other objective ophthalmic testing and automated image capture as indicated.
  • Make and cancel optometry, ophthalmology, medical-clearance, and diagnostic appointments.
  • Obtain and prepare medical information, including records, files, forms, and diagnostic results, for providers.
  • Record provider-relevant medical information, including assessments, plans, interventions, and spectacles; complete forms and perform necessary data entry.
  • Document concise and relevant medical and ocular histories electronically in the medical record and set up laboratory, X-ray, and other requisitions as needed.
  • Label specimen and pathology-request forms and document specimens according to departmental procedures.
  • Set up and assist with minor eye-surgery procedures by preparing supplies and handling instruments.
  • Anticipate provider needs by preparing supplies, instruments, and equipment.
  • Clean, wrap, label, and restock instruments, including changing cleaning solutions as needed.
  • Maintain equipment and order and stock supplies.
  • Order and maintain inventory par levels for supplies, forms, medications, and related materials.
  • Maintain a clean work area.
  • Call patients with messages from providers and document the disposition.
  • Document, update, and process records relating to provider appointments.
  • Perform surgical scheduling functions as needed.
  • Participate in training and orientation of new personnel.
  • Perform other related duties as necessary.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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