Full-Time

Optical Retail

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Munich, Germany

In Person

Category
Retail (1)
Requirements
  • An empathetic, open manner that creates a trusting atmosphere for customers.
  • Ability to work independently while also collaborating in a close-knit team and taking responsibility.
Responsibilities
  • Advise customers step by step on their path to the perfect pair of glasses, combining empathy with newly acquired technical knowledge.
  • Support customers in choosing suitable spectacle lenses and advise them on selecting modern frames, ensuring that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to add precision to the consultation process and contribute to an optimal visual experience.
  • Handle organizational tasks and help create a smooth customer consultation process.
Desired Qualifications
  • First experience in customer consultation, ideally in retail, sales, or a similar service-oriented activity.
  • Interest in fashion and current trends, with a confident eye for incorporating them into customer consultation.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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