Cyber Managed Services – Senior - Sdc, Cyber Operations, Program Manager

About the Job

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

The Opportunity

As a Cybersecurity - Business Analyst, you will play a key role in helping clients and internal teams translate business needs into actionable requirements and effective security solutions. You will work with stakeholders across enterprise functions to understand objectives, analyze current-state processes, identify opportunities for improvement, and support the delivery of initiatives that drive operational efficiency and business value. This role offers the opportunity to contribute across the process lifecycles — from discovery and analysis through documentation, testing support, and implementation — while building strong partnerships across business and technical teams.

You will have the opportunity to lead the charge in supporting and enhancing our client's current-state processes and operating models. You will be at the forefront of creating and maintaining cutting-edge systems, working across departments to ensure alignment with business goals and technical requirements.

Your Key Responsibilities

• Business Process Analysis: Document current business processes and workflows based on stakeholder interviews, documentation reviews, etc., identify improvement and optimization opportunities, and recommend changes and enhancements for future-state workflows.
• Project Documentation: Complete required documentation to requirements across project phases and categories. Complete specific recommended or optional documents as needed.
• Requirements Gathering: Plan and conduct stakeholder interviews, documenting requirements and user stories for in scope features, and analyze and prioritize requirements.
• Business Impact Analysis: Evaluate operational, financial, and process implications of proposed changes, identify risks and dependencies, and support data driven decision making on business impacts.
• Continuous Improvement: Gather stakeholder and user feedback to assess solution effectiveness, identify opportunities for continuous improvement, and lead continuous improvement efforts.
• Data Analysis: As needed, analyze program health and performance data to identify trends and insights, create reports and dashboard using analyzed data, and validate data integrity and accuracy.
• Testing Support: Support system integration testing and user acceptance testing (UAT) activities by developing test scenarios, coordinating defect resolution, validating business requirements, and partnering with stakeholders to ensure successful solution deployment.

To Qualify for the Role You Must Have

• Bachelor’s degree in business, information systems, finance, analytics, or a related field preferred
• 4-6+ years of experience in business analysis, process improvement, or related role
• Experience gathering, documenting, and prioritizing business requirements,
• Strong analytical, problem-solving, and communication skills
• Experience with process mapping and documentation tools; familiarity with Agile/Scrum and/or SDLC methodologies
• Proficiency in Excel or presentation/reporting tools and experience with PowerBI, SQL, Jira, or Visio preferred

Example:

• Bachelor’s degree in computer science, information technology, cybersecurity, or a related field preferred.
• 5-7 years of hands-on experience in infrastructure and security operations, with a focus on cloud platforms

What We Look For

We’re interested in intellectually curious people with a genuine passion for business analytics. With your experience, we’ll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us but also to wider marketplace. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $92,900 - 153,900.
  • Bay Area California offices – $96,000 - 160,500
  • All other offices locations in the US, including Sacramento – $77,500 - $140,900.
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].