Workplace Operations Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary

JLL is seeking a Workplace Operations Coordinator to manage day-to-day facilities operations. This role oversees technical, financial, and vendor management activities across, maintenance contracts, while ensuring compliance with client and local standards. The successful candidate will also take ownership of asset control processes and apply knowledge of free trade zone regulations relevant to the site.

Key Responsibilities

• Manage office operations, including financial control, vendor/supplier management, and office assets.
• Oversee building and floor operations and maintenance in line with client and local requirements.
• Develop performance metrics (CPI/KPI) and drive continuous improvement initiatives.
• Ensure compliance with site risk procedures, Labor Safety standards, and HS&E requirements.
• Manage contracts for maintenance providers; conduct regular inspections and audits.
• Maintain budget accuracy and support savings targets set by the Facilities Manager.
• Control Open Items in the ERP and ensure timely Goods Receipt processing.
• Produce periodic operational reports and support contractor and CSA audits.
• Lead asset control activities, including inventory tagging, tracking, physical counts, reconciliation, and disposal/write-off reporting.
• Apply free trade zone (zona franca) knowledge to ensure compliant handling of asset import/export movements and related customs/fiscal documentation.

Required Qualifications

• Minimum 5 years of professional experience in industrial operations or Facilities management.
• Bachelor's degree in any engineering discipline (Civil, Electrical, Mechanical, Industrial, Mechatronics, Production, or related).
• Intermediate English level.
• Technical knowledge of building systems: Civil Maintenance, Electrical, Hydraulics, Air Conditioning, Generators, No-breaks, Work Safety, and fleet management.
• Strong supplier management, communication, and presentation skills.
• Ability to read and interpret business contracts and manage cost sheets.
• Ability to manage multiple, complex operational scenarios simultaneously.
• Experience with asset control practices (inventory management, reconciliation).

Preferred Qualifications

• Working knowledge of free trade zone (zona franca) regulations and customs/fiscal procedures.
• Familiarity with network communications and database/reporting systems.
• Prior experience in a multinational or client-facing Facilities environment.

Location:

On-site –Santa Ana,CRI

Job Tags:

Legal Compliance

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a[email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.