S

Sutherland

Global BPO providing customer lifecycle management

Legal Counsel / Attorney / Legal Manager

Legal Counsel & Legal SupportPosted on Nov 13
Full-timeCairo, Cairo Governorate, EgyptNo salary listed

About the Job

Requirements

  • A law degree and qualification/admission to practice in Egypt are required.
  • At least 5 years of relevant legal experience is required.
  • Written and spoken fluency in English and Arabic at a minimum C2 level is required.
  • Strong multinational experience in commercial contracts, services agreements, outsourcing, professional services, software development, and licensing transactions is required.
  • Strong contract drafting and negotiation skills are required.
  • The candidate must be able to draft contracts in English and communicate effectively in English through conference calls, emails, and business discussions.
  • Strong knowledge of corporate law, commercial law, and regulations is required.
  • Strong business acumen, risk assessment, and stakeholder-management skills are required.
  • Strong team-building and people-development skills are required.
  • The candidate must be highly organized, detail-oriented, and able to work effectively under tight deadlines.

Responsibilities

  • Draft, review, and negotiate commercial contracts, including master service agreements, statements of work, nondisclosure agreements, letters of intent, lease agreements, and customer and vendor service agreements.
  • Lead negotiations for high-value outsourcing and professional services contracts with multinational customers in the United States, European Union, and United Kingdom.
  • Draft and negotiate professional services agreements, teaming agreements, software development agreements, software licensing agreements, software-as-a-service agreements, technology-related agreements, and other vendor and supplier contracts for the Egypt and Dubai region.
  • Provide day-to-day legal support for Egypt and Dubai/UAE operations, including commercial, corporate, and regulatory matters.
  • Advise on corporate, board, and secretarial matters relating to Egypt and Dubai entities, handle board matters and resolutions, and manage corporate compliance relating to applicable laws and regulations.
  • Partner with Sales, Operations, Procurement, Finance, HR, and senior management to provide practical, commercially focused legal advice.
  • Support business and operations teams with new markets, regions, and business expansion across the Middle East.

Desired Qualifications

  • Experience in BPO, outsourcing, consulting, technology, or service industries is preferred.
  • Experience supporting Egypt and UAE/Dubai legal matters is preferred.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

Recently Posted Jobs

Explore more opportunities at Sutherland

See more jobs