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Full-Time

Maintenance Supervisor

Magnolia at Powell

Posted on 7/17/2024

Asset Living

Asset Living

501-1,000 employees

Third-party property management for housing

Social Impact
Real Estate

Entry

Summerfield, FL, USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Customer Service
Requirements
  • HVAC Certification
Responsibilities
  • Coordinate, schedule, and respond to resident/management requests and work orders
  • Ensure all repairs and replacements necessary for community common areas and units
  • Inspect grounds, buildings, and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns
  • Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager
  • Maintain preventative maintenance program that extends the life of the community while minimizing future repairs
  • Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
  • Maintain hazard communications program; teach and promote safe work practices
  • Participate in unit inspections as requested
  • Responsible for essential control of community
  • Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
  • Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
  • Participate in on-call emergency at community
  • Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
  • Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
  • Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff
  • Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed.
  • Provide Community Manager input regarding employee performance evaluations
  • Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
  • Promote harmony and quality job performance of staff through support and effective leadership
  • Manage excellent customer service and monitor service request turnaround and responsiveness
  • Projects a favorable image of the community to achieve property objectives and public recognition
  • Ensure consistency in dealing with residents on all matters
  • Enforce policies of the community that the immediate supervisor delegates

Asset Living specializes in property management, focusing on multi-family housing, campus housing, and affordable housing across the United States. The company manages over 100,000 units and 133,500 beds, providing services such as daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners maximize their investments and maintain high occupancy rates. Unlike many competitors, Asset Living has a strong reputation for quality and reliability, evidenced by its high rankings in the industry, including being the top third-party student housing company since 2010. The goal of Asset Living is to foster thriving communities and deliver exceptional value to clients through tailored property management solutions.

Company Stage

Private

Total Funding

N/A

Headquarters

Houston, Texas

Founded

1986

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Simplify's Take

What believers are saying

  • Asset Living's impressive occupancy rates, such as the 95% achieved in student housing, indicate strong operational efficiency and client satisfaction.
  • The company's philanthropic efforts, like raising over $230,000 for Covenant House, demonstrate a strong corporate social responsibility ethos, enhancing employee morale and public image.
  • Strategic partnerships, such as the national preferred partnership with Valet Living, expand service offerings and improve resident satisfaction, making Asset Living a more attractive employer.

What critics are saying

  • The highly competitive property management market requires continuous innovation and service improvement to maintain leadership.
  • Integration challenges from acquisitions, like the property management division from BMC Investments, could disrupt operations and affect service quality.

What makes Asset Living unique

  • Asset Living's extensive experience of over 35 years and specialization in multi-family, student, and affordable housing set it apart from competitors with less focused portfolios.
  • The company's comprehensive service offerings, from day-to-day operations to financial management, provide a one-stop solution for property owners, unlike competitors who may offer more fragmented services.
  • Asset Living's consistent top rankings in industry lists, such as being the number one third-party student housing manager for 13 years, highlight its market leadership and reliability.
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