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Schneider Electric

Global energy management and automation provider

Briefing Consultant - Executive Experience Center

Customer ExperienceConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • Exceptional interpersonal and executive communication skills.
  • Strong business acumen and ability to connect customer priorities to Schneider Electric solutions.
  • Skill in strategic planning, agenda design, and executive facilitation.
  • Ability to multitask and manage multiple briefings in a fast-paced environment.
  • Detail orientation and organizational skills while maintaining a strategic perspective.
  • Proficiency in briefing management tools, customer relationship management systems, and Microsoft Office Suite.
  • Bachelor’s degree required.
  • Five or more years in executive engagement, strategic account management, or customer experience programs.
  • Proven success facilitating executive-level meetings and managing complex projects.

Responsibilities

  • Act as a strategic partner to sales teams to design and deliver customized briefing experiences.
  • Lead planning calls with account teams, executives, and discussion leaders to define objectives and align on desired outcomes.
  • Customize briefing content and agendas to reflect customer priorities and strategic goals.
  • Source and secure appropriate Schneider Electric executives for like-for-like engagement.
  • Identify and recruit discussion leaders, and collaborate with the Briefing Coordinator on scheduling and logistics.
  • Fully facilitate each briefing, spending the entire visit with strategic customers to ensure seamless execution.
  • Present the corporate overview and selected topics during briefings, provide tours of the experience center, and guide discussions to meet objectives.
  • Capture Voice of the Customer insights and action items, and deliver post-briefing reports to sales teams and management.
  • Collaborate with the Executive Experience Center team and cross-functional stakeholders.
  • Drive continuous improvement through feedback, metrics, and best practices.
  • Promote the Executive Experience Center program internally to encourage participation and utilization.

Desired Qualifications

  • An advanced degree is preferred.
  • Multilingual ability is a plus.

About the Company

Schneider Electric

Global energy management and automation provider

Schneider Electric is a global specialist in energy management and automation. It helps homes, businesses, and industries run electricity more efficiently by selling electrical products, automation hardware, software, and related services. Its offerings cover electrification, automation, and digitization, and solutions connect devices, collect data, and control systems to optimize energy use in smart industries, resilient infrastructure, and data centers. The company distinguishes itself with a broad, end-to-end portfolio and a worldwide presence in over 100 countries, combining hardware, software, and services to address sustainability and reliability. Its goal is to help people and organizations use energy more efficiently, reduce environmental impact, and improve uptime and reliability.

Company size
10,001+
Company stage
IPO
Headquarters
Rueil-Malmaison, France
Founded
1836

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