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Duke University

Private research university in Durham, NC

Nurse Manager - Operations, Nmo, Med Surg

Nursing & Frontline Patient CarePosted on Nov 13
Full-timeDurham, NC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Nursing is required.
  • Three years of nursing experience is required.
  • Current or compact registered nurse licensure in North Carolina is required.
  • Basic Cardiac Life Support certification is required.

Responsibilities

  • Manage and supervise the assigned patient-care area on a 24-hour basis, ensuring effective clinical care and compliance with administrative and clinical policies and procedures.
  • Participate in developing the clinical area's strategic and operational plans.
  • Promote a professional practice model that encourages staff participation in collaborative clinical standards informed by current trends and data.
  • Communicate the unit, department, and organization's mission and represent unit staff to administration.
  • Advocate for staff and patients, interface with patients and families, and ensure care aligns with patient and family expectations.
  • Ensure use of the nursing process from pre-admission or admission through discharge and beyond, as applicable to the clinical setting.
  • Serve as a professional role model and mentor, support colleagues through change, and facilitate communication and transitions that support the organization's mission.
  • Promote a diverse unit workforce and coordinate staff participation in department- and organization-wide councils and committees.
  • Manage, supervise, and coordinate patient-care delivery; ensure compliance with clinical standards, policies, and procedures.
  • Maintain clinical competencies and provide bedside care as needed.
  • Assess, coach, and evaluate staff practice; develop programs supporting staff clinical development and career satisfaction.
  • Maintain unit records, reports, and statistics; ensure compliance with hospital policies and requirements for quality control, performance improvement, safety, environmental, and infection control.
  • Communicate requirements to staff and hold staff accountable to them.
  • Coordinate development, implementation, and evaluation of policies and procedures to improve operational efficiency.
  • Coordinate quality-control and performance-improvement activities with appropriate staff.
  • Oversee personnel actions, including hiring, performance appraisals, disciplinary actions, and terminations.
  • Plan, schedule, and organize group work, delegate assignments, and ensure efficient use of personnel, space, and facilities; maintain accountability for unit inventory, equipment, and supplies.
  • Coordinate nursing staff activities with other hospital personnel and ensure orders, treatments, care plans, and clinical pathways support patient care and recovery.
  • Ensure complete and accurate patient-care documentation in accordance with hospital and unit policies and procedures.
  • Collaborate with the Director of Clinical Operations on unit fiscal requirements and budget recommendations.
  • Monitor service-delivery resource use and assess whether consumption is appropriate.
  • Develop action plans with the Director of Clinical Operations to support budget and resource efficiency and patient-care satisfaction.
  • Perform other duties related to the role.

Desired Qualifications

  • A master's degree in Nursing is strongly preferred.

About the Company

Duke University

Private research university in Durham, NC

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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