S

Société Générale de Surveillance

Testing, inspection, and certification services globally

HAP HLL Customer Service - Chinese

Customer SupportConfirmed live in the last 24 hours
Full-timeHaiphong, Hai Phong, VietnamNo salary listedIn-person

About the Job

Requirements

  • University-level education or higher.
  • Good communication and Office skills.
  • Good Chinese language skills and basic English.

Responsibilities

  • Receive samples and check the test request form and sample size.
  • Register job numbers (VNHL and BOSS numbers), prepare quotations, and send them to clients.
  • Clarify unclear information about the KAM program.
  • Check client payment status (contract or advance payment) and follow up on debt.
  • Handle client inquiries by collecting information from the related team.
  • Handle revised reports as requested by clients.
  • Handle internal queries about order status.
  • Prepare monthly and weekly summaries for account handling.
  • Complete other assignments upon request.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

Recently Posted Jobs

Explore more opportunities at Société Générale de Surveillance

See more jobs