R

REACH Paris

Performance-driven digital marketing for Fintech SaaS

Account Manager - Portefeuille de marques DTC, CRM & rétention

Account ManagementPosted on Nov 10
Full-timeRemote in France

About the Job

Requirements

  • At least 3 years of experience in an agency (CRM, email marketing, growth, or e-commerce) or at a direct-to-consumer brand.
  • Hands-on experience in at least one area such as production project management, CRM strategy, copywriting, or building campaigns in an email marketing tool.
  • Experience managing clients, or a desire to move into client management combined with sufficient command of the discipline.
  • Experience managing periods of heavy workload with fixed client deadlines.
  • Strong operational rigor, including accurately transferring information between clients and production teams and anticipating needs.
  • Ability to interpret a performance dashboard and develop business hypotheses from it.
  • Structured client communication and the ability to refuse a client request while maintaining the relationship.
  • Ability to find information independently when needed.
  • Fluent French is essential; English is useful for some clients.

Responsibilities

  • Own end-to-end client relationships, including scoping, monthly calls, performance reporting, and handling difficult situations.
  • Lead the account team by setting expectations, reviewing deliverables before they are sent to clients, and giving direct feedback when work is below standard.
  • Anticipate key periods such as Black Friday/Cyber Monday, sales, and launches, and contribute during these high-workload periods.
  • Analyze retention data, identify declines, develop hypotheses, and turn them into action plans with the Strategist.
  • Identify appropriate account upsells, scope them, and present them to clients.
  • During the first month, complete paid onboarding on real clients, spending a week in each team discipline with daily guidance; client accounts are assigned progressively after onboarding.

Desired Qualifications

  • Project Managers, strategists, or project leads from CRM or growth agencies seeking to move into account management.
  • Agency Account Managers who have led a production team.
  • Entrepreneurs who have founded or co-led a direct-to-consumer or services business and have performed a broad range of work themselves.

About the Company

REACH Paris

Performance-driven digital marketing for Fintech SaaS

REACH Paris is a digital marketing agency with offices in New York and Paris that serves Fintech, Crypto, and SaaS brands. It provides services such as social media management, SEO, paid advertising, influencer marketing, and branding, using long-term contracts to allow data-driven optimization and measurable growth. It differentiates itself with a bilingual, cross-Atlantic presence and a focus on AI-native content, including photorealistic AI videos and digital ambassadors for scalable storytelling. Its goal is to drive performance-based outcomes like higher website traffic, better conversion rates, and increased ROI to generate predictable revenue for its clients.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at REACH Paris

See more jobs