Front Office Lead
Therapy Tree
Front Office Lead
Therapy Tree
Pediatric therapy services across multiple disciplines
Therapy Tree is a privately owned pediatric therapy company that has proudly served families across the Valley for over 10 years. We specialize in providing evidence-based, results-oriented Speech Therapy, Occupational Therapy, and Physical Therapy services tailored to meet the unique needs of each child.
Therapy Tree provides evidence-based, results-oriented therapy tailored to meet the needs of each individual. Our therapists use motivating and engaging activities to encourage children, capture their interest, and provide successful learning experiences that help children progress in their skills, develop a love for learning, and build strong self-esteem.
In addition, Therapy Tree values communication, teamwork, mentorship, and professional growth opportunities throughout your career.
We are looking for a professional, bilingual (English/Spanish), assertive, and customer service-oriented Front Office Lead! The ideal candidate is self-motivated, detail-oriented, highly organized, and possesses excellent communication and leadership skills.
The Front Office Lead oversees daily reception operations, supports and mentors front office staff, and ensures families receive exceptional customer service. This individual will serve as key operational support to the Office Manager, helping maintain efficient clinic operations, support scheduling and productivity goals, and ensure compliance with front office procedures and policies.
The Front Office Lead oversees daily reception workflows, mentors front desk specialists, and ensures the highest standard of patient and family care. Serving as key operational support to the Office Manager, this role ensures daily task completion for authorizations and referrals, upholds attendance and copay policies, and actively supports clinic productivity targets of 85% or higher.
- Operational Leadership
- Patient & Family Care
- Platform Operations
- Authorizations & Referrals Support
- Schedule Density & Clinic Productivity
- Collections & Financial Compliance
- Issue Triage & Escalation
Pediatric therapy services across multiple disciplines
Therapy Tree runs a network of pediatric outpatient clinics that provide speech, feeding, occupational, physical therapy, and ABA for children with autism or developmental disabilities. Therapies can be delivered in-clinic or via teletherapy and are guided by a family-centered, goal-oriented care plan; administrative staff handle scheduling and billing so clinicians can focus on therapy. The company accepts multiple insurance plans and requires a referral from a primary care provider to begin services. Based in Glendale, Arizona (founded 2014 as Speech and Swallowing Clinic), Therapy Tree serves several Arizona locations and plans further expansion to reach more families with multidisciplinary pediatric care.
Explore more opportunities at Therapy Tree