A bachelor's degree in Information Technology or a related field is required.
At least five years of relevant experience in Information Technology or a related field is required.
Fluency in written and spoken English is required.
Responsibilities
Configure, maintain, and troubleshoot functional modules of Campus Solutions, HCM, and Finance within ERP systems.
Support the analysis, design, construction, implementation, and documentation of IT applications aligned with university policies and regular ERP business operations.
Analyze and document business requirements, and design, test, and maintain data-processing solutions to enhance ERP systems.
Develop procedures with relevant stakeholders to maintain the integrity of ERP systems and databases.
Ensure compliance with ITIL standards and external and internal regulations and policies governing data management.
Assign appropriate system access to users at different levels in accordance with policies, procedures, and processes.
Define user needs and develop data-processing solutions with end users across all functional modules.
Develop project plans for ERP functional support tasks and coordinate with stakeholders to ensure timely and efficient completion.
Troubleshoot application software and database problems, and liaise with business staff, technical staff, and vendors to resolve ERP issues in a timely manner.
Prepare reports documenting the ERP system and monitor compliance with ITIL standards.
Design and deliver ERP system training materials in coordination with relevant stakeholders.
Maintain up-to-date knowledge of mandated programming languages, applications, software, and emerging IT software and development trends, and ensure design and development align with current best practices.
Perform miscellaneous job-related duties as assigned.
Desired Qualifications
Fluency in written and spoken Arabic is preferred.
Overview
University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.
Responsibilities
Operational
Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems.
Support in the analysis, design, construction, implementation and documentation of the creation of IT applications in alignment with UDST policies, in support of regular ERP business operations.
Conduct Requirements analysis of Business Requirements and document them, along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems.
Develop procedures, in coordination with the relevant stakeholders, to ensure the integrity of ERP system and databases are maintained.
Ensure that ITIL standards, as well as external and internal regulations and policies governing data management are met.
Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures and processes.
Define user needs and develop data processing solutions with end users on all functional modules.
Develop and implement project plans for ERP functional support tasks and ensure projects are completed in a timely and efficient manner, in coordination with the relevant stakeholders.
Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis.
Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards, Design and deliver training materials for UDST ERP system, in coordination with the relevant stakeholders.
Maintain up-to-date knowledge with UDST mandated programming languages, applications and software and emerging IT software and development trends, and ensure design and development is current and in alignment with best practices.
Perform miscellaneous job-related duties as assigned.
Qualifications
Education and Experience:
Bachelor’s degree required in IT or related field
Minimum 5 years of relevant experience in IT or related field
Language:
Fluency in written and spoken English language required.
Fluency in written and spoken Arabic is preferred.