Junior Account & Wellness Activities Coordinator
Lyra Health
Junior Account & Wellness Activities Coordinator
Lyra Health
Concierge digital mental health for employees
Salary Range: 15000 to 17000 (Currency: MXN) (Pay period: per-month-salary)
This position coordinates, manages, and ensures the proper execution of wellness activities, talks, and programs for international accounts and initiatives. Will be responsible for ensuring global quality standards, managing operational relationships with speakers and instructors, coordinating translations, and adapting outcomes to meet each client’s requirements.
Coordination and management of wellness activities at the global and local levels:
Plan, coordinate, and oversee the execution of talks, workshops, and wellness activities for international clients.
Schedule, oversee, and ensure compliance with the annual sessions agreed upon with specific accounts.
Supervision and Quality Control:
Oversee and ensure the proper technical, operational, and conceptual execution of talks and activities in real time.
Management of Materials, Translations, and Customization:
Request the creation of presentations from the international team.
Review materials and translated versions to make customizations (integration of additional services, adaptation to specific client templates).
Coordination of Healthcare Trade Shows and Special Events:
Lead the logistics for healthcare trade shows: serve as a liaison with exhibitors, compile and follow up on required documents, and submit information in a timely manner.
Specialization: Additional training in organizational well-being, project management, or workplace mental health programs is a plus.
English: B2 toC1 level (essential for technical/operational communication, reviewing translations, and meetings with speakers and the global team).
Organization and logistics: Strong ability to prioritize multiple projects simultaneously and meet deadlines.
Attention to detail: Rigorous review of translated presentations, content writing, and customization.
Effective communication: Ability to interact with corporate clients, high-level speakers, and global teams.
Problem-solving: Ability to quickly resolve logistical setbacks in real time during sessions or health fairs.
Customer focus: Commitment to service excellence (Customer Success) and end-user satisfaction.
Experience
1 to 3 years of experience in coordinating corporate or wellness events, key account management, client success, or international logistics coordination.
Concierge digital mental health for employees
Lyra Health provides employer-sponsored mental health care through a global network of vetted providers. It offers a concierge experience with access to self-guided programs, coaching, therapy, and medication management, available in-person, by video, or via text. A 24/7 in-house care navigator helps employees navigate care. Businesses pay for access to Lyra’s services, with the aim of reducing overall healthcare costs through better mental health support. The company differentiates itself with a large, globally distributed provider network (20,000 providers in 200+ countries) and a focus on a personalized, plumber-to-care experience for each employee, combining flexible care options, accessibility, and support. The goal is to improve employee well-being while delivering potential cost savings to employers by addressing mental health needs at scale.
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