Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, electrical services for homes.

Project Manager - In Home Plumbing/HVAC/Electrical Sales

Field SalesConfirmed live in the last 24 hours

Full-timeDickson, TN, USAIn-person

About the Job

Requirements

A minimum of 5 years of sales experience is required; industry experience is preferred.
A high school diploma or GED is required; an associate degree in a related field is preferred.
Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment is required.
Previous experience in service agreement sales and estimating is required.
Computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access is required.
A valid driver’s license and approval to drive by the company’s insurance carrier are required.

Responsibilities

Conduct in-home sales consultations with new and existing customers and assess homeowners’ needs while maintaining a customer focus consistent with company values.
Develop and present replacement and upgrade proposals, secure sales, process orders, and coordinate with company teammates to ensure safe and efficient service delivery.
Create a positive customer experience.
Follow up on sales leads and lists, including technician-marked and self-generated leads.
Educate new and existing customers on service offerings using the company’s Sales System.
Recommend solutions, connect customer objections to a total-value solution, and explain competitive advantages.
Demonstrate technical expertise and maintain credibility.
Evaluate the client’s home, including conducting a comfort survey, engineering analysis, and load calculation.
Write and present proposals effectively.
Address resistance, negotiate value, and close sales.
Complete paperwork accurately and promptly for all leads.
Prepare financing paperwork and collect payments.
Manage performance-metric scorecards.
Remain accessible by phone except during scheduled vacations.
Participate in company-sponsored training classes.
Maintain a courteous demeanor with customers and associates and a professional image by wearing company-approved apparel.
Follow standards of performance and ethics and comply with safety policies and procedures.
Perform other duties as assigned.

Desired Qualifications

Industry sales experience is preferred.
An associate degree in a related field is preferred.

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

-Our Family Owned & Care Culture

-OUR VALUES

-Healthy Work/Life Balance

-Established Career Paths

-Advancement Opportunities

-Year-round work – NO LAYOFFS

-401k Plan w/ Company Match

-Employee Referral Program

-Regular Performance Reviews

-Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations and assessing the needs of the homeowner’s while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities:

• Create a positive customer experience.

• Follow-up on sales leads and lists, both technicians, marked, and self-generated.

• Educate new and existing customers on service offerings utilizing the Company’s Sales System.

• Recommend solutions and link customer objections to a total value solution and competitive advantage.

• Demonstrate technical expertise and maintain a high degree of credibility.

• Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation.

• Effectively write and present proposals.

• Address any resistance, negotiate value, and close the sale.

• Complete all paperwork accurately and timely on all leads.

• Prepare financing paperwork and collect payments.

• Manage to performance metrics scorecards.

• Must always be accessible by phone, other than scheduled vacations.

• Participate in all company sponsored training classes.

• Always maintain a courteous demeanor with customers and associates.

• Always maintain a professional image by wearing company approved apparel.

• Abide by all standards of performance and ethics.

• Follow all safety policies and procedures.

• Perform other duties as assigned.

Position Requirements:

• Minimum of 5 years sales experience, preferably in the industry.

• A high school Diploma or GED, Associate Degree in related field preferred.

• Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.

• Previous experience in service agreement sales and estimating.

• Strong relationship building skills, client-driven and disciplined.

• Strong negotiation and influencing skills.

• Excellent verbal and written communication skills as well as excellent people skills.

• Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.

• Function in a team environment.

• Valid driver’s license and approved to drive by Company’s insurance carrier.

Paid training

Commission based pay only after training period

Company Vehicle and Fuel card provided

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

About the Company

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, electrical services for homes.

Hiller Plumbing, Heating, Cooling & Electrical provides plumbing, HVAC, and electrical services for homes and businesses in the Southeastern United States. Its offering includes skilled technician visits, maintenance plans, and financing options to upgrade or replace systems. Technicians focus on reliable work and strong customer service, delivering on-site services and ongoing maintenance. The company differentiates itself with a customer-satisfaction guarantee—“Happy You’ll Be or the Service is Free”—and clear, transparent pricing, supported by its WIN5 philosophy, which aims for win-win outcomes for customers, employees, the company, communities, and vendors. The goal is to build long-term trust and steady growth by delivering dependable service, easy financing, and recurring maintenance revenue while supporting customers and other stakeholders.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Nashville, TN
Founded: 1990

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