Full-Time
Vice President
Client Service, Client Operations & Reporting, IN_M0430_BNYM INTL OPS (INDIA) PVT LTD_BU
Posted on 10/30/2025
The Bank of New York Mellon
10,001+ employees
Global financial services with asset management
No salary listed
Pune, Maharashtra, India
In Person
 Operations & Logistics (3) |
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- Good communication skills – written and oral
- Excellent Excel skills and ability to manage various MI requirements for the team
- Ability to prioritize across diverse deliverables and independently manage oversight of smaller functions
- Ability to independently manage people and projects, lead change and help in seamless implementation
- Proactive, result-oriented, high integrity and be able to work independently with minimal supervision
- Self-starter, ability to multi-task, have good communication and written skills, have the ability to facilitate change, and work with all levels of management
- Managing multiple sub-teams/functions who will be responsible to work on a range of functionally aligned tasks in support of the Client Solutions Group; tasks include managing client instruction mailbox, production of bespoke client specific reporting for onward delivery to London, periodic KYC reviews, internal reporting to CSG and SalesForce / SharePoint client platform maintenance
- Collation and production of a suite of internal MIS. Manage the performance of assigned staff and monitoring day to day operations for the Client Solutions Group in India
- Contribute to strengthening internal controls and operating protocols through collaboration, oversight and continuous improvement ideas
- Serve as an escalation/ key point of contact for the onshore CSG team and staff responding to complex client and operational issues
- Contribute to complex/ critical tasks while reviewing and approving tasks where required
- Interprets tracking and reporting on team performance; coaches and guides managers and staff on improving the client experience
- Recruit, direct, motivate and develop staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team
- Minimum 10 years of experience in relevant business area along with 2-3 years in people management will be preferred
- This role will support CSG across a range of client types (direct, pooled IMA and segregated). A knowledge of institutional asset management would be ideal. There will be no direct client contact at outset but an understanding of the role of transfer agent, consultant, custodian and other third parties would be valuable context.
- Given the nature of business, the ideal candidate would have the passion for client service, a keen eye for detail and proactive approach to improving processes in a growing organization.
- The candidate should be a self-starter, ability to multi-task, have good communication and written skills, have the ability to facilitate change, and work with all levels of management.
- Proactive, result-oriented, high integrity and be able to work independently with minimal supervision
- Good communication skills – written and oral
- Ability to prioritize across diverse deliverables and independently manage oversight of smaller functions
- Ability to independently manage people and projects, lead change and help in seamless implementation
- Excellent Excel skills and ability to manage various MI requirements for the team
BNY Mellon combines traditional asset management, custody, and investment services with digital capabilities. It is building a multi-asset digital platform that links cryptocurrencies and tokenized securities with conventional financial systems, serving individuals, corporations, and institutional clients. Pershing X expands digital capabilities to improve client experiences; the firm earns fees, commissions, and interest income. By integrating ESG factors and partnering with Citi and Verizon, it aims to connect digital innovation with secure, scalable financial services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Town of East Hampton, New York
Founded
1784
Simplify's Take
What believers are saying
- Q1 2026 revenue surged 13% to $5.41B with 42% EPS growth to $2.24.
- Over 200 AI solutions deployed boost productivity on $4B tech budget.
- Digital custody expands to UAE and Singapore Gulf Bank for crypto clients.
What critics are saying
- Deposit normalization compresses net interest income 15-25% within 12-24 months.
- CET1 ratio at 11% limits buybacks as risk-weighted assets rise.
- AI ROI delays strand $400M-$800M annually, compressing margins 200-400bps.
What makes The Bank of New York Mellon unique
- BNY Mellon launched industry's first multi-asset digital custody platform in 2022.
- BNY integrates bitcoin, ether custody with $59T traditional assets as G-SIB.
- BNY partners Goldman Sachs for tokenized MMF ownership on blockchain since 2025.
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Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Remote Work Options
Company News
The Bank of New York Mellon has acquired an additional 101,810 shares of Strategy for approximately $18.7 million, bringing its total holdings to one million shares valued at around $187.2 million at current market prices. The institution, which manages approximately $2.1 trillion in assets, joins a growing number of large organisations establishing significant positions in Strategy as a means of gaining Bitcoin exposure.
The Bank of New York Mellon is expected to report quarterly earnings of $1.93 per share, up 22.2% year-over-year, with revenues forecast at $5.15 billion, a 7.5% increase. The consensus EPS estimate has been revised down 0.5% over the past 30 days. Analysts project total interest-earning assets at $390.81 billion, compared to $354.69 billion last year. Book value per share is expected to reach $58.50, up from $52.82 previously. The Tier 1 capital ratio is forecast at 15.4%, versus 14.7% a year ago. Net interest revenue is projected at $1.32 billion, compared to $1.16 billion in the prior-year quarter. Nonperforming assets are expected to decline to $191.31 million from $213 million last year.
Bank of New York Mellon has partnered with Singapore Gulf Bank, adding the firm to its correspondent banking network and providing access to its Fixed Income Brokerage platform. The deal enables SGB's crypto-native clients to access 24/7 US dollar clearing, money market funds and Treasury bills, bridging digital assets with traditional fixed income. The partnership highlights BNY's growing role in tokenised finance infrastructure, following the bank's recent Digital Asset Summit appearance where its CEO outlined positioning around tokenisation and digital custody. However, analysts view the development as incremental rather than a major near-term catalyst. BNY's narrative projects $23.2 billion revenue and $6.4 billion earnings by 2029, requiring 5% annual revenue growth. Fair value estimates range from $118.67 to $133.83 per share.
Strategy has purchased approximately $330 million worth of Bitcoin between 1 April and 5 April, the company disclosed, even as it reported a $14.5 billion unrealised loss in the first quarter due to Bitcoin's price decline. Bank of New York Mellon has been designated by the US Department of the Treasury as a financial agent for the Trump Accounts programme for newborns. BNY Mellon has partnered with Robinhood, which will serve as brokerage and initial trustee for the accounts. US stocks climbed on Monday as oil prices dropped amid cautious optimism for de-escalation in Middle East hostilities. Iran and the US have reportedly received a Pakistan-prepared plan for ending attacks, according to Reuters.
The US Department of the Treasury has named BNY Mellon as the official financial agent for its Trump Accounts programme, with Robinhood joining as a key partner. BNY Mellon will manage initial accounts and help develop a dedicated mobile application for families to access funds. Robinhood will provide brokerage services and act as initial trustee for the accounts. The secure, white-label platform will remain under full government control whilst emphasising usability and security for first-time users. The initiative aims to expand access to structured savings and investment accounts for younger Americans as part of broader financial inclusion efforts. The Treasury will maintain strict oversight, including performance standards and regulatory compliance. Details on eligibility and funding mechanisms are still emerging.