Adorn Bar & Restaurant General Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

About the role:

Adorn Bar & Restaurant is looking for an inspiring, hands on General Manager to lead a team that is passionate about exceptional food, genuine hospitality, and creating memorable moments for every guest. This is more than a restaurant leadership role. It's an opportunity to shape the culture, drive the vision, and leave your mark on one of Chicago's most distinctive dining destinations. If you've built great teams, delivered outstanding guest experiences, and thrived in an upscale, high energy restaurant environment, you'll find the opportunity, resources, and support to take your career even further. As General Manager, you'll partner with talented culinary and beverage leaders, lead a passionate team, and have a direct impact on the restaurant's success, reputation, and growth. We're looking for a leader who loves hospitality, embraces innovation, and is excited to create a workplace where people feel inspired to perform at their best and build lasting careers.

What you will do:

Lead Guest Experience

• Set the standard for exceptional hospitality and lead the team in delivering memorable guest experiences
• Maintain a visible presence on the floor and personally resolve escalated guest concerns
• Partner with culinary and beverage leaders to ensure consistent quality and service excellence

Lead & Develop the Team

• Recruit, hire, train, and develop a high performing management and service team
• Coach leaders through regular feedback, performance management, and career development
• Foster a positive, inclusive culture built on accountability, teamwork, and respect

Drive Operations & Performance

• Oversee all daily restaurant operations, ensuring consistent execution of service, cleanliness, and brand standards
• Manage staffing, scheduling, labor, and inventory to meet business needs and financial goals
• Collaborate with hotel and restaurant leadership to identify opportunities for growth and operational improvement

Own Financial Results

• Take accountability for revenue, profitability, labor costs, and overall restaurant performance
• Monitor key metrics, budgets, and forecasts to drive informed business decisions
• Maintain strong controls around cash handling, purchasing, and inventory management

Ensure Compliance & Safety

• Uphold all health, safety, sanitation, and alcohol service standards
• Ensure compliance with company policies, labor laws, and regulatory requirements
• Maintain a safe, well-maintained environment for guests and team members

Champion Adorn's Culture

• Serve as a brand ambassador for Adorn, embodying its values and commitment to excellence
• Promote diversity, inclusion, sustainability, and community engagement
• Inspire pride, teamwork, and continuous improvement throughout the restaurant

What You Bring:

• Minimum 3 - 5 years previous restaurant management experience
• Strong leadership, training, motivation and communication skills
• Posses a positive attitude, self starter and comfortable working alongside a team of Food & Beverage professionals
• Requires oral proficiency in the English language, other languages is a plus     
• Exceptional knowledge of food and beverage (wine, beer and spirits). Certifications are required
• A leader who has excellent personal presentation and interpersonal skills, good problem-solving ability, engaging, and energetic
• Must have full knowledge of financial management, which includes understanding of profit and loss statements, labor standards, operational expenses and budget process
• Michelin experience is preferred
• High level of attention to detail and a strong work ethic
• The ability to multitask and prioritize
• Able to evolve restaurant to be heartbeat of hotel

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

What we offer:

• Compensation: $85,000 - $105,000
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

Schedule & Hours:

• Must be able to work a flexible schedule including all shifts: AM's, PM's, weekends, and holidays

Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSChicago

Twitter: @FSChicago

Facebook: https://www.facebook.com/FourSeasonsHotelChicago/

Career Opportunities:  careers.fourseasons.com

LinkedIn:  https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn More About Who We Are:  We Are Four Seasons

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.

Don’t miss this opportunity to be part of our award winning team, while developing your career with the world’s leading luxury hotel company!   We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal