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Omnicom Group

Global marketing, media, and PR network

Director Client Success

Customer SuccessConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Strong understanding of digital and performance media.
  • Experience managing senior client relationships and navigating complex organisations.
  • Ability to translate performance insights into clear business recommendations and communicate complex topics simply.

Responsibilities

  • Coordinate between Nissan UK, Nissan United, and the central Digital Media Hub as the senior connector for the UK cluster.
  • Collaborate with Client Success Directors overseeing other European market clusters to deliver consistency and scale across EMEA.
  • Build trusted stakeholder relationships, understand business priorities and marketing plans, and translate them into actions that deliver measurable results.
  • Work across Performance, Analytics, Activation, Planning, and Operations teams to align priorities, resolve issues, and maximise opportunities.

About the Company

Omnicom Group

Global marketing, media, and PR network

Omnicom Group is a global marketing and corporate communications holding company that organizes a network of agencies to offer advertising, strategic media planning and buying, digital marketing, and public relations. Its products and services are delivered through this portfolio of agency networks and specialty firms, generating revenue from project-based fees, commissions, and performance-based incentives. The company uses the Omni platform to base marketing and sales solutions on data, helping turn insights into creative campaigns and media plans. Unlike many competitors, Omnicom combines a wide international footprint with a diversified set of agencies and a centralized data-driven approach, and it expands through strategic acquisitions. Its goal is to help clients grow brands and businesses by delivering coordinated, data-informed marketing and communications across markets worldwide.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
1944

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