C

Castrol

Global producer of high-performance lubricants

EDI and Operations SME

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Expertise in supporting Electronic Data Interchange (EDI) business processes.
  • Advanced knowledge of ANSI X12, EDIFACT, and cXML transaction standards.
  • Expertise troubleshooting EDI transaction delivery, mappings, and document flows.
  • Deep understanding of SAP IDOCs used in Order-to-Cash and logistics processes.
  • Expertise with OpenText/GXS, SPS Commerce, or similar EDI platforms.
  • Expertise supporting customer onboarding and trading partner implementations.
  • Expertise developing and validating EDI mappings.
  • Advanced knowledge of operational support models and incident management processes.
  • 10–15 years working on EDI implementations.
  • Significant role in at least one major ERP project.
  • Lead significant EDI implementations.

Responsibilities

  • Analyze and support resolution of EDI transaction, mapping, and integration issues.
  • Verify root cause analysis outcomes for production incidents and recommend or confirm corrective actions.
  • Identify exception trends and create action plans to improve performance.
  • Support resolution of complex document processing and interface exceptions.
  • Manage key customer scorecards and KPIs to expected levels.
  • Manage end-to-end onboarding of new customers, distributors, and other trading partners.
  • Convert customer EDI requirements and specifications into process and technical specifications.
  • Create implementation project plans and coordinate with technical teams to ensure scope and on-time delivery.
  • Coordinate testing activities and support successful implementation and go-live activities.
  • Validate transaction compliance and connectivity requirements.
  • Support EDI mapping development, enhancement, and validation activities.
  • Provide expertise on SAP IDOCs, Order-to-Cash and logistics processes, and EDI transaction standards.
  • Partner with business stakeholders, IT&S, and integration providers to evaluate and validate proposed solutions.
  • Assist with testing, defect analysis, and production readiness activities.
  • Act as a trusted EDI advisor to business teams, IT&S, and support organizations.
  • Provide consultation and knowledge sharing on EDI processes, standards, and best practices.
  • Create support documentation, training materials, operational procedures, and EDI specifications.
  • Serve as an escalation resource for complex EDI-related issues.
  • Identify opportunities to improve EDI processes, monitoring, and support effectiveness.
  • Recommend automation and process enhancements that improve efficiency and reduce manual effort.
  • Support digital transformation initiatives involving integration and customer connectivity.

Desired Qualifications

  • ITIL certification.

About the Company

Castrol

Global producer of high-performance lubricants

Castrol is a global leader in high performance lubricants used in cars, industrial applications, ships, and aircraft. It manufactures lubricants and related products and sells them worldwide, serving customers in more than 150 countries. As a wholly-owned subsidiary of BP PLC, Castrol leverages BP’s resources for research, development, and distribution. Its products work by reducing engine and equipment wear, minimizing friction, and protecting components under different operating conditions. Castrol’s breadth of product lines across automotive, industrial, marine, and aerospace markets, along with its global manufacturing and distribution network, differentiates it from competitors that lack the same scale and backing. The company aims to provide reliable, high-performance lubricants worldwide to help customers keep engines and machinery running smoothly and efficiently.

Company size
5,001-10,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Pangbourne, United Kingdom
Founded
1899

Recently Posted Jobs

Explore more opportunities at Castrol

See more jobs