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Knighted Ventures

Customer Service Casino Gaming Associate

Food Service & HospitalityPosted on Nov 10
Full-timeCompton, CA, USA$21 - $23 /hr

About the Job

Requirements

  • Applicants must be at least 21 years old.
  • Applicants must be authorized to work in the United States.
  • Applicants must be proficient in mental math, including addition, multiplication, division, and subtraction.
  • Applicants must pass a background check, credit check, and drug screen.
  • Applicants must be able to sit or stand at a gaming table for 3–4 hours at a time.
  • Applicants must be able to use their hands and fingers dexterously, including rotating wrists, grabbing, pulling, pushing, pinching, and tapping.
  • Applicants must be able to lift 5–10 pounds for chip management and bank reconciliation; the requirement varies by location.
  • Applicants must be able to see, speak, and hear clearly during gameplay, with close, distance, color, peripheral, and depth perception.
  • Applicants must be comfortable communicating directly and giving corrections when needed.
  • Applicants must be able to stay focused and manage stress in fast-paced, high-pressure environments.
  • Applicants must be available to work late-night and overnight shifts and Fridays, Saturdays, and Sundays.
  • Applicants must maintain their state gaming license.

Responsibilities

  • Monitor live casino table games accurately and consistently.
  • Correct dealers directly when a rule or procedure is broken.
  • Perform rapid mental math to calculate payouts, wagers, and verify bets.
  • Memorize the rules, payout structures, and game procedures for each game the associate is certified to work.
  • Manage chips at the table by stacking, sorting, and passing them.
  • Reconcile table banks and chip inventory.
  • Maintain accuracy under pressure while delivering a positive guest experience.
  • Earn certifications for new games through paid training.
  • Maintain a state gaming license.

Desired Qualifications

  • Experience in tutoring, teaching, accounting, cashiering, or other numbers-heavy work is suited to the role; casino experience is not required.

About the Company

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