JND

Entry Level Quality Engineer - Product Liability & Failure Analysis

Quality EngineeringConfirmed live in the last 24 hours

Full-timePlano, TX, USA$35 - $39 /hr

About the Job

Requirements

English and Korean bilingual proficiency is required.
A bachelor's degree or higher in Electrical, Mechanical, or Electronics Engineering, or Analytics, is required.
At least three years of experience selecting, maintaining, and applying electronic and test equipment, including spectrum analyzers, X-ray, CT, and digital microscopes, is preferred.
Prior mobile-industry experience is preferred.
Project management skills and the ability to prioritize in a complex working environment are preferred.
Comprehensive use of Microsoft Office applications, including Excel, PowerPoint, and Word, in a Windows environment is required.
Ability to manage multiple projects and maintain working relationships with multiple levels within the company and external contacts is required.
Ability to gather and analyze data from multiple sources and prepare spreadsheets, charts, graphs, and tables is required.
Ability to solve complex problems involving diverse conditions and requiring creativity is required.

Responsibilities

Perform daily failure analysis of mobile-device cases related to product-liability claims and safety using X-ray and CT machines, digital microscopes, and overheating test equipment.
Identify potential product-design improvements and repair-serviceability constraints through reverse-engineering analysis.
Provide detailed analysis and reports to research and development based on findings, and collaborate with engineering teams to improve next-generation repair productivity and product performance quality.
Communicate with management to investigate user environments causing defective symptoms, and interface with Product Management regarding product conditions and specifications.
Identify potential performance problems and share pertinent technical and repair information with appropriate personnel.
Share improvements and experience in product troubleshooting, failure analysis, diagnostics, and repair techniques with repair technicians and supervisors.
Perform electronics testing using X-ray, CT, scanning electron microscopy, and energy-dispersive X-ray spectroscopy technologies.
Perform scene and laboratory inspections outside the office.

Desired Qualifications

At least three years of experience selecting, maintaining, and applying electronic and test equipment, including spectrum analyzers, X-ray, CT, and digital microscopes.
Prior mobile-industry experience.
Project management skills and the ability to prioritize in a complex working environment.

[Position Overview]

Job Title: Korean Bilingual Quality Engineer 1 (Product Liability)
Education: Bachelor's Degree in Electrical, Mechanical, Electronics Engineering or related field
Experience: Entry Level (up to 3 years)
Job Type: Full-Time
Hourly

[Location]

Plano, TX

[Benefits & Perks]

Medical Insurance (Health, Dental & Vision)
401(k)
H1B/Green Card Sponsorship for qualified employee
Hands-on experience at global industry leader Samsung
Opportunities for career advancement

[Summary]

Perform daily failure analysis of mobile devices related to product liability claims and safety using analytical equipment such as X-Ray/CT machines and digital microscopes
Provide detailed technical analysis and reports to R&D, collaborating with engineering teams to improve product quality and next-generation repair productivity
Communicate with management to investigate user environments causing defective symptoms, interfacing with Product Management on product condition and specifications
Apply relevant technologies (X-Ray, CT, SEM, EDS) for electronics testing and perform scene and laboratory inspections outside the office
Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with technician teams to enhance product performance quality

[Duties and Responsibilities]

Perform daily failure analysis of mobile device cases related to product liability claims and safety using analytical equipment such as X-Ray/CT machine, digital microscope, and overheating test equipment
Identify potential improvements to product design and repair serviceability constraints during reverse engineering analysis
Provide detailed analysis and reports to R&D based on findings; collaborate with engineering team to improve next generation repair productivity and enhance quality of product performance
Communicate with management team to ensure and investigate user environment causing related defective symptoms; interface with Product Management to deliver product condition and specification
Identify potential performance problems and disseminate pertinent technical and repair information to appropriate personnel
Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with repair technician team members and supervisors
Using relevant technologies (X-Ray, CT, SEM, EDS) perform electronics testing
Perform scene and laboratory inspections outside office

[Skills & Qualifications]

English/Korean bilingual required
Bachelor's degree or above in Electrical, Mechanical, Electronics Engineering or Analytics
At least three years experience with selection, maintenance and application of electronic and test equipment (spectrum analyzers, X-Ray, CT, Digital microscope) preferred
Prior experience in the mobile industry preferred; strong Project Management skills and ability to prioritize in a complex working environment
Comprehensive use of Microsoft Office applications (Excel, PowerPoint, Word) in a Windows environment
Demonstrated ability to manage multiple projects and maintain excellent working relationships with multiple levels within the company and external contacts
Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information
Demonstrated ability to solve complex problems involving highly diverse conditions requiring creativity

[JND Boilerplate]

Our team of highly experienced QA engineers and technical professionals supports a wide range of quality assurance operations including failure analysis, product reliability testing, and technical documentation for global industry leaders. We are committed to delivering excellence in mobile device quality, connecting skilled engineers with opportunities at the forefront of consumer electronics innovation. Our culture fosters continuous learning and career growth across a diverse range of technical disciplines. For more information visit www.jndsolutions.com.

[Hashtags]

#Samsung #QualityEngineer #ProductLiability #FailureAnalysis #KoreanBilingual #EntryLevel #MobileIndustry #SQA #Plano #Texas

About the Company

JND

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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