In PersonWorks second shift and at least two weekend shifts per month.
Medical, Clinical & Veterinary, Mental & Behavioral Health
About the job
Requirements
A Master's degree in Psychology, Social Work, Mental Health Counseling, or a similar field.
Three to five years of related work experience.
Knowledge of crisis intervention services, risk assessment and management, trauma-informed care principles, and integrated treatment for co-occurring disorders.
Knowledge of New Hampshire involuntary admission criteria and conditional discharge revocation processes.
Knowledge of family dynamics and systems theory.
Knowledge of the Rapid Response Access Point system.
Leadership ability in a work setting.
Ability to work effectively independently and as part of a team.
Ability to interact with community stakeholders, such as school personnel and pediatricians, to promote department and agency programs.
Ability to work non-traditional shifts as needed to staff a 24/7 program.
Ability to coach and teach effectively.
Ability to multitask and remain flexible regarding workload and assignments.
Ability to exercise judgment and solve problems.
Ability to analyze and develop statistical data.
Strong organizational skills and ability to complete projects in a timely manner.
Knowledge of Microsoft Office products, including email, Word, and Excel.
A valid driver's license and an automobile with liability insurance in the amount required by agency policy.
Responsibilities
Assist the Emergency Services Program Manager in managing Emergency Services teams.
Oversee second-shift Emergency Services team operations, including leading daily deployment meetings, ensuring routine safety and van checks are completed and documented, and maintaining the shift log.
Provide supervisory support to the Afterhours agency On-Call Team and ACT Teams as needed.
Provide training, oversight, supervision, and performance reviews to second-shift and weekend Emergency Services clinicians, telehealth clinicians, Crisis Support Specialists, and internship staff.
Maintain knowledge of Emergency Services, the Rapid Response System, agency policies and procedures, and other agency and community services.
Review Emergency Services evaluations and provide clinical feedback to staff.
Provide office-based urgent care appointments and hospital discharges as directed by the Emergency Services Program Manager.
Participate in rapid-response deployments into the community as needed and directed by the Emergency Services Program Manager.
Participate in the Agency Afterhours On-Call and Emergency Services Supervisor On-Call rotations.
Monitor the Rapid Response System to ensure Greater Nashua Mental Health teams are available and able to deploy regularly.
Perform other assigned duties and special projects.
Work second shift and at least two weekend shifts per month as directed by the Emergency Services Program Manager.
Desired Qualifications
A New Hampshire Licensed Clinical Mental Health Counselor or Licensed Independent Clinical Social Worker license is preferred.
Description
Greater Nashua Mental Health is looking for a Second Shift Coordinator to join our Emergency Services team! The Coordinator works 2nd shift and weekend shifts to assist the Emergency Services Program Manager in all areas of management of Emergency Services Teams. The Coordinator oversees the 2nd shift operations of the ES team. Supports the hiring, training, and supervision of 2nd shift and weekend ES Clinicians and Crisis Support Specialists. Provides direct face to face crisis intervention contacts in the office, community, and hospital settings. Completes administrative tasks to help maintain and develop the Emergency Services Team.
Duties & Responsibilities:
Oversees the general operations of 2nd shift staff, including leading a daily deployment meeting, ensuring routine safety checks and van checks are conducted and documented, ensuring the shift log is continued from 1st shift, and other operational tasks
Provides supervisory support to the Afterhours agency On Call Team and ACT Teams as needed
Provides training, oversight, supervision and performance reviews to 2nd shift and Weekend ES Clinicians, Telehealth-clinician(s), Crisis Support Specialists, and Internship Staff
Maintains knowledge of Emergency Services and the Rapid Response System as well as agency policies and procedures, and is familiar with other services provided within the agency and community
Reviews ES evaluations and provides clinical feedback to staff
Provides office based urgent care appointments and hospital discharges as directed by the ES Program Manager
Participates in rapid response deployments into the community, as needed and directed by the ES Program Manager, to demonstrate leadership
Participates in the Agency Afterhours On-Call and ES Supervisor On-Call Rotation
Monitors the Rapid Response System to ensure GNMH teams are available and able to deploy regularly
Performs other duties or special projects as required or as assigned
Works second shift and at least 2 weekend shifts a month, as directed by the ES Program Manager
Requirements
Qualifications:
Master’s Degree in Psychology, Social Work, Mental Health Counseling or similar field
Licensed NH LCMHC or LICSW preferred
3 to 5 years related work experience
Knowledge of Crisis Intervention services, risk assessment/management, trauma informed care principles, and integrated treatment for co-occurring disorders
Knowledge of NH involuntary admission criteria and conditional discharge revocation processes.
Knowledge of family dynamics and systems theory
Knowledge of Rapid Response Access point system
Leadership ability in work setting
Flexible, willing to learn, and anticipates the needs of self and staff
Strong collaborating skills, and an ability to work effectively both independently and as part of a team
Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
Excellent communication and interpersonal skills
Demonstrated ability to interact with community stakeholders (e.g. school personnel, pediatricians) to promote department and agency programs
Be flexible to work non-traditional shifts in order to staff this 24/7 program as needed
Ability to coach/teach effectively
Ability to multitask, and be flexible with regard to workload and assignments
Ability to exercise judgment. Ability to problem solve and exercise judgment
Ability to analyze and develop statistical data
Strong organization skills and ability to see a project through timely
Knowledge of Microsoft Office products (Email, Word, EXCEL)
Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy
Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
• Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Greater Nashua Mental Health is an Equal Opportunity Employer