Designing a Unified Internship - Scalable Planning Solution for the Global Distribution Service Desk

Job Title

Internship: Designing a unified, scalable planning solution for the global distribution service desk

Job Description

Assignment type: Internship

Start date: February 2027

Assignment duration: 6 months

Location: Veghel

Education level: Bachelor / Master

Desired study: computer science, software engineering, industrial engineering, data science, business analytics

Language: Dutch / English

Description of assignment

The Vanderlande Distribution Service Desk plays a mission-critical role in providing 24/7 service and operational support to high-tech customer sites worldwide. Delivering high-quality support relies heavily on seamless coordination, reliable resource allocation, and real-time visibility into engineer availability across global teams.

Currently, resource planning is fragmented across multiple standalone tools and complex, VBA-based Excel spreadsheets. This legacy setup leads to single-user constraints, manual inefficiencies, high maintenance complexity, and operational risks that can impact our 24/7 availability.

In this challenging assignment, you will take ownership of designing a unified, modern, and scalable planning solution. You will analyze global stakeholder requirements, research potential technologies, design a clear software architecture, and build a functional proof of concept. Your work will directly eliminate administrative friction and improve global operational efficiency across Vanderlande's Service Desk organization.

Department description

You will join the Vanderlande Distribution Service Desk team in Veghel, operating at the dynamic intersection of high-performance logistics, global customer support, and technical innovation.

We offer a fast-paced, highly collaborative environment where proactive thinking, creativity, and ownership are encouraged. As an intern, you are treated as a full team member whose work directly impacts our worldwide site operations.

Tasks/responsibilities

• Map current planning processes across teams and gather functional requirements from global stakeholders

• Research potential planning frameworks and design a future-proof solution architecture

• Develop a functional proof of concept to demonstrate key workflows and user interfaces

• Validate the proposed prototype with end users and incorporate feedback for optimization

• Present conclusions and deliver comprehensive documentation and recommendations for full implementation

 Your profile

• Proactive mindset with strong ownership and problem-solving capabilities

• Excellent communication and presentation skills in English

• Strong organizational skills and affinity with process optimization and software design

• Ability to collaborate effectively with cross-functional and international teams

• *Mandatory enrolment to a Dutch Education System & resident of The Netherlands

What we offer

• A monthly internship allowance (based on a 40-hour work week):
  Bachelor: €500 per month
  Master: €550 per month
• Full commuting allowance, including public transport, depending on whether you have access to free public transport or not

• On-site health center with gym

• Active employee communities and initiatives

• Excellent company restaurant and barista coffee bar

Contact

Do you recognize yourself in this challenging profile? Are you looking for an internship in our organization? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: [email protected].