Full-Time

AI Go-To-Market Specialist

Posted on 2/23/2026

Netomi

Netomi

201-500 employees

Enterprise AI for autonomous customer service

No salary listed

New York, NY, USA

Hybrid

Category
Sales & Account Management (1)
Required Skills
Machine Learning
Zendesk
Salesforce
Requirements
  • 3-6+ years’ experience managing enterprise-level GTM processes
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Experience selling AI-native or ML-powered products
  • Experience selling into CX, contact center, or digital support environments preferred (Zendesk, Salesforce, Genesys, etc.)
  • Travel will be an integral part of this role and will vary based on individual customer needs
Responsibilities
  • Work with the team to close $200,000+ ARR opportunities with the largest B2C brands in the world while providing regular updates to Sr. Leadership and strategic partners
  • Assist with strategic content creation (one-pagers, slide decks, etc.) to demonstrate Netomi’s value based specifically on the needs of each account
  • Shape executive-level AI transformation conversations and follow-up with prospective customers ensuring consistent momentum throughout the process Coordinate with customers’ working teams, stakeholders, and/or procurement to maintain momentum in active conversations and drive opportunities through the funnel with consistent follow up and execution of requested/required deliverables
  • Lead the creation and presentation of custom product demos
  • Orchestrate cross-functional deal strategy and help manage the implementation of customer pilots and POCs working with relevant teams internally
  • Develop and refine AI positioning and messaging for enterprise B2B buyers
  • Translate complex AI capabilities into clear business outcomes
  • Educate customers on emerging AI use cases and best practices
  • Support customers through AI adoption and internal stakeholder alignment
  • Execute on tasks and projects with minimal direction
  • Maintain a consistent high level of performance in an environment where frequent context switching is needed
  • Effectively manage several concurrent deliverables and deadlines across multiple accounts

Netomi provides an enterprise AI platform that automates customer service at scale in regulated industries. Its agentic AI watches customer journeys in real time and proactively resolves issues across chat, email, messaging, and voice using a no-code deployment that integrates with CRMs and CMS. It offers an Auto-pilot mode for autonomous resolution and a Co-pilot mode to assist human agents, and it can handle very high volumes while meeting standards like ISO 27001, SOC2, and GDPR. A partnership with Adobe helps embed AI into software layers to anticipate customer needs, aiming to reduce support costs and boost customer satisfaction by resolving the majority of inquiries autonomously.

Company Size

201-500

Company Stage

Series C

Total Funding

$147.5M

Headquarters

San Mateo, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Accenture Ventures' $110M Series C in 2026 fuels enterprise AI governance expansion.
  • Adobe partnership embeds Netomi agents into Experience Cloud for upstream revenue.
  • No-code deployment accelerates adoption among risk-averse Fortune 1000 buyers.

What critics are saying

  • Ada.cx undercuts pricing after $190M Series C, capturing aviation clients in 12 months.
  • SellersFi steals insurance customers with 90% voice resolution in 6 months.
  • Adobe Firefly displaces Netomi in Experience Cloud by February 2026.

What makes Netomi unique

  • Netomi delivers brand-safe AI with embedded governance for enterprise compliance.
  • Agentic AI proactively resolves issues before tickets across omnichannel interactions.
  • No-code platform deploys complex agents in weeks for Fortune 1000 enterprises.

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intelligence360
Dec 2nd, 2025
Netomi raises $55M in new funding round

Netomi, an AI company, has filed notice with the US Securities and Exchange Commission to raise $55 million in new funding. The filing was submitted under Regulation D, which allows companies to sell securities without registration under the Securities Act of 1933. Companies must file such notices within 15 days after the first sale of securities in the offering. The date of first sale is when the first investor becomes irrevocably contractually committed to invest. No additional details about the funding round, including investors or valuation, were disclosed in the SEC filing.

HR Today
Jul 19th, 2024
Joana Eguidazu Urretavizcaya Begins New Role as Chief People Officer for Latin America at GroupM

Shilpi Sardana has been appointed as Associate Director Talent Acquisition & People Success at Netomi, bringing global HR leadership experience and advanced qualifications in human resource management.

Nearshore Americas
Nov 25th, 2021
Netomi launches bot on Facebook Messenger

Netomi launched the first-ever bot on Facebook Messenger for Sony Pictures’ $100 million movie Goosebumps.

ExploreBit
Nov 19th, 2021
WndrCo - A New Media and Technology invests into Netomi in $30M

Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, has secured $30M in Series B funding led by WndrCo, the investment firm co-founded by Jeffrey Katzenberg.

Livemint
Nov 17th, 2021
AI customer-service startup Netomi raises $30 million

The new round of funding values the company at $210 million, up from a valuation of $67.5 million in 2019

INACTIVE