Men's Health Center Attendant

Hiring Now! Under the Direction of the Locker Room Manager, the Men’s Health Center attendant is responsible for maintaining the services and amenities for Men’s Health Center Members. In accordance with the JCC’s standards, the Men’s Health Center Attendant will ensure cleanliness of the Men’s Health Center, manage supplies, maintain clean towel supply, and provide professional customer service to members, as well as effective communication with staff members. The Men’s Health Center functions successfully when each individual works consistently in the performance and completion of daily responsibilities. 

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, but are not limited to:

Ensure cleanliness and orderliness of Men’s Health Center facility and all contents:

• Clean debris and towels out of locker areas, perform walk-throughs every 15 minutes.
• Store newspapers and magazines neatly on table or magazine rack at all times.
• Clean and disinfect coffee/TV lounge area during each shift. Wipe down kitchen area counter tops, refrigerator and drawers regularly.
• Maintain all shelves containing amenities/toiletries by ensuring they are clean, orderly and properly stocked.  Check sink area and shelves every 15 minutes and re-stock as needed. Ensure adequate supplies are always available.
• Clear steam, sauna, playtza rooms of debris (always must be clear).
• Wipe out the long lockers (the bottom) from any debris once per shift (especially during the winter months).
  

Monitor, launder and actively maintain clean towel supply:

•  Clean and restock the Towel Tracker throughout the day
•  Stack towels neatly on respective shelves/tables.
•  Transport new loads of laundry every 30 minutes.
• Remove and wash dirty towels and stock with clean towels.
•  Wash, dry and place workout laundry bags in the members’ locker before the next day.
•  Use separate buckets for clean and dirty towels and laundry.
•  Clean lint out of dryer screens after each load.

Perform customer service and communication to resolve issues and maintain supplies:

• Perform regular walk-throughs (every 10 minutes) of each room (steam, sauna, playtza) to check on the members using the rooms.
• Perform Member Service - Attend to the needs of the members as needed and/or called upon (adjusting volume on the TVs, answering the phones and relaying messages, and many other member service needs).  If you do not have the answer to a question, please get the member’s name and question; give it to your supervisor for follow up (that must happen within 24 hours).
• Take whirlpool readings once per shift and log into logbook.
• Notify Facilities when soap dispensers need to be refilled (always must be full).
• Notify Facilities when shampoo and body soap containers in the shower area need to be refilled (always must be full).
• Make coffee and refresh throughout the day. Replenish cereal and granola bars as needed.
• Assist with the set up and clean-up of Sunday breakfast.
• Notify incoming attendant of key tasks that must be attended to for their upcoming shift.

Standard Staff Expectations:

• Actively create a welcoming dynamic where each individual feels seen and welcomed.
• Actively participate as an essential member of the Membership team by completing your job before the end of your shift.
• Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling.
• Participate in all staff meetings as assigned and contribute to overall organizational success.
• Attend JCCGB All Staff meetings.
• Other duties as assigned. 

Supervisory Responsibilities: None

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! 

Job Details: This is a limited part-time, 8-12 hour per week, non-exempt position. Offering a great perks, a supportive vibrant in-person work environment, and a competitive starting pay rate of $15.50-$16.50 per hour. The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

Education and Experience: Must be 16 years old.  High School graduate preferred.

Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria.

Skills and Abilities:

·       Must be reliable and punctual

·       Demonstrate strong interpersonal skills and active listening skills

·       Demonstrate high standards of customer service

·       Demonstrate effective problem-solving skills

·       Demonstrate computer competency

·       Excellent organizational and time management skills

·       Ability to multitask and manage situations effectively and diplomatically; ability to adapt to evolving needs and circumstances

·       Must be a self-starter who takes the initiative

·       Works well independently and with others, building/sustaining collaborative working relationships

·       Candidates must be willing to work shifts covering the operational hours of the center including early morning, evenings and weekends

Physical Requirements:  This is a fully in-person, on-site role. Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to push laundry carts, and to lift and carry objects weighing at 30-40 pounds (e.g. bags of laundry, etc.). 

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

In addition to offering competitive wages, rewarding work and great career opportunities within a supportive environment, this position offers statutory such Mass Sick time.

JCCGB Perks! Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: 

·       Use of the Fitness Center at Leventhal-Sidman

·       Access to group fit classes, Arts & Culture adult programming at member rates,

·       Discounts on a variety JCCGB's fitness/wellness programs and services

·       Free wellness events!

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

·       Supportive colleagues

·       Team camaraderie

·       How their managers treat them

·       Individual autonomy

·       Knowing what their work contributes to and how it impacts others

·       Pride in working for the JCC

·       Program and service quality

·       Holding ourselves accountable    

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.