Driver Operations Associate
Lalamove
Driver Operations Associate
Lalamove
On-demand last-mile delivery platform
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
Callout assigned driver leads to assist and follow-up with the existing driver applications
Upsell and highlight the benefits of joining Lalamove as a partner-driver to ensure that the target is consistently met
Validate driver applications to determine approval or rejection based on documented processes.
Accurately verify submitted documents, and timely recording of findings
Adhoc tasks necessary to hit the targets and/or complete the tasks assigned
Bachelor's Degree in any discipline is preferred
Excellent data-related skills with knowledge of relevant tools and platforms (mostly in Microsoft Excel & Google Sheet)
Strong communication skills, customer service, and attention to details.
Proficient in Google Workspace (Docs, Sheets, Slides, Forms)
Proficient in handling and analyzing data
Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.
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