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Pan American Health Organization

Public health agency providing technical cooperation

Institutional Communications Consultant

PR & CommunicationsPosted on Nov 12
Full-timeLa Paz, BoliviaNo salary listedIn-person

About the Job

Requirements

  • A university degree in Political Science, Social Communication, Journalism, Media Studies, Digital Communication, Public Relations, Corporate Communication, Communication for Development, or another discipline directly related to the role, from a recognized university.
  • More than five years of national professional experience in social communication, journalism, or public relations.
  • Knowledge and experience in institutional communication, journalism, social communication, and dissemination of public information.
  • Strong writing, editing, content production, and report preparation skills for diverse audiences.
  • Specialized knowledge in risk communication, crisis communication, and communication for social and behavioral change, preferably in public health.
  • Ability to work effectively in multicultural environments with multiple partners and counterparts.
  • Experience in capacity strengthening, training, social mobilization, community participation, and infodemic management.
  • Experience planning and supervising communication products, including audiovisual, graphic, and digital materials, and the ability to guide specialized suppliers or collaborators.
  • Demonstrated ability to use current technologies and software, including enterprise resource planning systems. Knowledge of Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word is essential.
  • Knowledge of website administration, social media, and audiovisual production and graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects, or equivalents), and ability to supervise and guide the production of communication materials, including videos.
  • Fluency in spoken Spanish and practical knowledge of English.

Responsibilities

  • Develop, implement, and monitor the Bolivia country office communication strategy and plan, aligned with PAHO/WHO priorities, technical cooperation programming, the representative’s guidance, and institutional guidelines; propose priorities, audiences, channels, products, indicators, and monitoring mechanisms.
  • Position and communicate PAHO/WHO’s work in Bolivia through institutional narratives, impact stories, press releases, articles, interviews, audiovisual products, digital content, and advocacy materials, highlighting verifiable results and the added value of technical cooperation.
  • Identify, map, and prioritize strategic partners, and prepare messages, positioning materials, and briefing notes to support the representative’s dialogue with them, coordinating with technical leads.
  • Design and execute communications that demonstrate partnership results and value, including impact stories, events, joint announcements, and partner recognition, following visibility agreements and institutional criteria and supporting accountability and sustainable relationships.
  • Address communication needs, prepare institutional messages, and use opportunities to engage with counterparts and partners in accordance with institutional visibility and recognition criteria.
  • Develop and maintain working relationships with media and relevant national information-sector stakeholders; coordinate interviews, press conferences, statements, and other external communication activities with prior authorization and in accordance with institutional protocols.
  • Advise and support PAHO/WHO teams on crisis communication and, where appropriate, national authorities and partners; help prepare key messages and spokesperson materials, monitor media and social listening, identify rumors and misinformation, and disseminate timely, reliable information during public health emergencies.
  • Coordinate production, review, and dissemination of content on the country office’s digital channels and platforms, including social media and the website, ensuring accessibility, accuracy, timeliness, consistency, and suitability for different audiences.
  • Support publication of the annual report by reviewing materials for quality, relevance, clarity, and editorial consistency and ensuring compliance with PAHO/WHO review, authorization, and publication processes.
  • Support communication of technical cooperation results, products, and opportunities that contribute to dialogue with partners and resource mobilization, coordinating with the representative and technical leads.
  • Plan and execute institutional communication and visibility activities with technical and administrative teams, including events, high-level visits, missions, campaigns, and counterpart activities; ensure timely preparation of messages, materials, coverage, and follow-up products.
  • Establish mechanisms to measure communication performance and results, including reach, engagement, coverage, quality, and content use; provide periodic reports with analysis, lessons learned, and recommendations for improving effectiveness and impact.
  • Promote consistent application of PAHO/WHO visual identity, editorial standards, authorization procedures, and communication policies; coordinate with the Communications Department on review of materials and sensitive or regional matters as appropriate.

Desired Qualifications

  • Experience working in an international organization or government institution in institutional communication.
  • Experience with strategic and development partnerships involving international organizations or government institutions with public health and social protection programs.
  • Postgraduate education or formal courses in health communication, behavioral analysis, infodemic management, emergency and crisis communication, or public health.

About the Company

Pan American Health Organization

Public health agency providing technical cooperation

PAHO (Pan American Health Organization) provides technical cooperation and mobilizes partnerships to improve health and quality of life in the Americas. It is the regional office for the Americas of the World Health Organization (WHO) and the specialized health agency of the Inter-American System, working with the UN system. Its work involves technical assistance, public health program support, disease prevention, health promotion, and health system strengthening in member countries. Unlike many global health groups that operate by country or region only, PAHO combines regional leadership with a formal affiliation to WHO and the UN system, making it a trusted source for coordinating health initiatives across the Americas. The organization's goal is to improve health outcomes and quality of life across its member states by supporting health systems, guiding policy, and promoting evidence-based public health actions.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1902

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