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Sony Interactive Entertainment

PlayStation hardware, network services, and games

Technical Program Manager - PlayStation Online Service Development

Program ManagementUpdated on Nov 11
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Experience driving programs in software development projects or Technical Program Management while collaborating with engineering teams.
  • Experience coordinating multiple stakeholders and managing plans, progress, issues, and risks.
  • Understanding of Agile or waterfall development processes.
  • Practical experience with release planning, requirements organization, milestone management, QA, or approval processes.
  • Technical aptitude to understand technical requirements and design and communicate effectively with engineering teams.
  • Communication skills to drive issue resolution while building agreement among stakeholders.
  • Judgment to make issues and risks visible and escalate them when necessary.
  • Ability to conduct work with overseas teams using English.
  • Ability to communicate in English in meetings, facilitation, documentation, and status reports.
  • Ability to communicate smoothly in Japanese.

Responsibilities

  • Support the daily operations of engineering teams, track progress, and organize tasks, dependencies, and issues.
  • Drive release management programs for the online services platform.
  • Operate and improve development and release processes, proposing improvements and pursuing continuous optimization.
  • Develop release plans and support their execution in coordination with domestic and international teams.
  • Organize requirements, set milestones, define deliverables, and create schedule, risk, and communication plans.
  • Track development and QA progress, confirm quality, and coordinate and report toward release approval.
  • Make overall program progress, issues, risks, and decisions visible and share them with stakeholders.
  • Understand technical requirements and design and support engineering teams in planning and execution.
  • Organize issues including policy and security considerations and coordinate with relevant teams.
  • Drive process improvement through retrospectives and Root Cause Analysis.
  • Communicate with global development teams and advance programs.

Desired Qualifications

  • Scrum Master certification or practical experience as a Scrum Master or Agile facilitator.
  • Development or operations experience with cloud services, development platforms, or Developer Platforms.
  • Knowledge of CI/CD, release management, QA, operations, security, or compliance.
  • Experience using project management tools such as Jira or Confluence.
  • Experience in the game industry or strong interest in games and entertainment.

About the Company

Sony Interactive Entertainment

PlayStation hardware, network services, and games

PlayStation is a division that develops and operates PlayStation hardware, software, and online services for a global audience. Its products include consoles, games from PlayStation Studios, and the PlayStation Network, which enables digital purchases, online multiplayer, and cloud saves. A PlayStation console plays games from discs or downloads, connects to PSN for online features, and uses digital stores to access a library of games from first- and third-party partners. The goal is to provide borderless, high-quality entertainment and grow the PlayStation ecosystem by tightly integrating devices, services, and exclusive content.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Mateo, CA
Founded
1994

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