AEHR Application Infrastructure

Req ID: 396512 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AEHR Application Infrastructure to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

The Application Infrastructure Specialist supports the Enterprise Ambulatory EHR environment. This role provides technical administration, infrastructure support, monitoring, troubleshooting, and operational maintenance for TouchWorks and connected clinical applications, ensuring system availability, performance, and business continuity.
Key Responsibilities
•    Perform daily application health checks to ensure all systems are operational before business hours.
•    Monitor and support the Enterprise Ambulatory EHR platform and integrated applications.
•    Develop, customize, and execute SQL scripts to identify and correct data issues resulting from operational workflows.
•    Manage server certificate maintenance and application infrastructure activities.
•    Provide technical expertise and infrastructure support to application teams.
•    Act as a liaison between application teams, infrastructure teams, vendors, and other technical support groups.
•    Partner with Altera technical resources to support and maintain on-premises application infrastructure.
•    Monitor and manage ServiceNow incidents, requests, and service tickets.
•    Participate in on-call support rotations and assist in resolving critical production issues.
•    Support application integrations, upgrades, maintenance activities, and troubleshooting efforts.
Supported Applications
•    TouchWorks EHR
•    ADM (Scan)
•    TouchWorks Mobile
•    Midmark for Allscripts (MCA)
•    Midmark for Epic (MCE)
•    Prenatal
•    Concord Fax
•    OTTR
•    Fertility Connect
•    EllKay
•    Practice Partner (Reporting/Data Analysis)
Required Skills
•    TouchWorks EHR Administration and Support
•    SQL Scripting and Data Analysis
•    Application Infrastructure Support
•    Server and Certificate Management
•    Incident and Problem Management
•    ServiceNow
•    Application Monitoring and Troubleshooting
•    Vendor and Stakeholder Coordination
•    Healthcare IT / Ambulatory Solutions experience
Preferred Qualifications
•    Experience supporting Ambulatory EHR platforms.
•    Knowledge of Epic-adjacent applications and integrations.
•    Understanding of healthcare workflows and clinical application infrastructure.
•    Experience working with on-premises healthcare application environments.
Support Coverage: Daytime, after-hours, overnight, and weekend support as part of a rotational support model.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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