M

Magellan Health

Manages complex health services via technology

Certified Peer Support Worker

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeSanta Fe, NM, USA

About the Job

Requirements

  • The candidate must have CPRS, CPS, CPSS, CRPS, PRSS, or Peer Specialist certification as required by the state.
  • The candidate must have or be able to obtain the National Peer Support Credential (NCPS/NCPRSS) within one year of hire.
  • The candidate must be a self-identified person in recovery who is a current or former user of mental health or substance use services and can relate to others using those services.
  • The candidate must have a vehicle in good working condition and be able to travel regularly within the field.
  • The candidate must have working knowledge of the Microsoft Office product suite.
  • The candidate must be able to make decisions requiring significant analysis of solutions and quick, original, and independent thinking.
  • The candidate must be able to determine appropriate courses of action in complex situations not addressed by existing policies or protocols.
  • The candidate must know local behavioral health and community systems, wellness strategies, resiliency and recovery principles, practices, and tools, including Wellness Recovery Action Plans, the wraparound process, and community-based peer, family, and parent support organizations and services.
  • The candidate must have effective verbal and written communication, interpersonal, and organizational skills.
  • The candidate must be able to represent members' strengths and needs in clinical settings.
  • The candidate must be able to summarize and document findings and maintain complete and accurate records.
  • The candidate must be able to work effectively and independently, work in a team, and prioritize in a fast-paced environment.
  • The candidate must have a valid in-state driver's license.

Responsibilities

  • Provide non-clinical, evidence-based peer support services and serve as a member advocate.
  • Share coping skills and recovery information with members.
  • Assist members with individual recovery planning, wellness self-management, and strengthening resilience to improve personal health outcomes.
  • Role-model competency in recovery, resiliency, and wellness practices.
  • Provide peer support to members with mental health and substance use conditions who need intensive wellness support and recovery-oriented interventions.
  • Guide members in creating Wellness Recovery Action Plans to identify wellness self-management and crisis-prevention strategies based on member choice.
  • Use the eight dimensions of wellness to help members identify social determinants of health needs and establish whole-health goals and objectives addressing mental health, substance use, and physical health conditions.
  • Guide members in identifying options and participating in decisions related to establishing and achieving recovery goals, including functioning as a member of their treatment and recovery support team.
  • Guide members in developing problem-solving skills to respond to challenges in the recovery process.
  • Implement strategies to help members keep follow-up appointments by identifying barriers and collaborating to find solutions.
  • Engage members in inpatient settings to facilitate post-crisis planning, assist with transitions between treatment settings, and navigate multiple systems.
  • Facilitate community participation and inclusion by encouraging members to explore and pursue community roles.
  • Engage members in traditional and nontraditional health services and supports and community and social support networks, including community-based peer, parent, and family support services.
  • Share lived experience strategically to inspire hope, empowerment, and positive action.
  • Implement, coordinate, and monitor strategies for members and families to improve health and quality-of-life outcomes.
  • Advocate for members' needs by identifying and addressing gaps in services and supports.
  • Educate providers, support staff, members, and families on resiliency and recovery principles, strategies, and tools.
  • Facilitate a team approach to member care, including collaboration with the Magellan care coordination team.
  • Document all interactions according to company standards.
  • Maintain professional responsibility, maximize supervision, respond appropriately to personal stressors affecting job duties, and recognize and respond appropriately to crisis situations or risks to member safety.
  • Travel to meet members within the community.

Desired Qualifications

  • An associate degree is preferred.
  • A National Certified Peer Specialist credential (NCPS/NCPRSS) is preferred.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

Recently Posted Jobs

Explore more opportunities at Magellan Health

See more jobs