Full-Time

Manager – Customer Success

Maternity Cover

Posted on 5/30/2024

Cision

Cision

1,001-5,000 employees

PR distribution, media monitoring software platform

Data & Analytics

Senior

Remote in Canada

Required Skills
Data Analysis
Requirements
  • Bachelor’s degree and/or 5+ years CSM experience
  • Experience using CRMs, customer success platforms, meeting recording and scheduling applications, data analysis and presentation-building tools
Responsibilities
  • Holding the team and themselves accountable to performance standards
  • Providing leadership, guidance, and direction to team members
  • Resolving issues through conflict management
  • Assessing team members and providing feedback
  • Determining candidate fit into the Cision culture during interviews
  • Implementing strategic objectives and developing metrics
  • Inspiring and fostering team commitment through team building activities

Cision provides a PR software platform and marketing solutions, leveraging technologies such as PR distribution, media monitoring, and social media listening to enable professionals to distribute, monitor, and analyze media content. These technologies empower users to understand, influence, and amplify their stories in today's data-driven world.

Company Stage

Pre-seed

Total Funding

$1.9B

Headquarters

Chicago, Illinois

Founded

1866

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

-1%
INACTIVE