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Intermountain Healthcare

Nonprofit health system delivering patient care

Lab Assistant/Phlebotomist

Diagnostics & Laboratory ProfessionalsPosted on Nov 4
Full-timeDenver, CO, USA$20 - $26.48 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Demonstrated experience as a Lab Assistant within a healthcare system is required.
  • Advanced knowledge of an Electronic Medical Record and/or Laboratory Information System is required to place, receive, route, track, store, and label specimens and query test results, including researching and resolving problems.
  • Computer literacy, technical writing, laboratory operations, regulatory requirements, patient care, phlebotomy, clinical staffing, and complex problem-solving skills are required.
  • The role requires the ability to communicate procedures and instructions compassionately, work independently and under pressure, and collaborate as part of a team.
  • Competency in specimen collection using venipuncture, capillary puncture, PIVO, and throat swab techniques is required.
  • The role requires frequent verbal communication and the ability to hear and understand spoken information, needs, and issues quickly and accurately.
  • The role requires manual dexterity to handle delicate supplies and equipment precisely, frequent computer use, and the ability to read information, labels, documents, and monitors.

Responsibilities

  • Place, receive, route, track, store, and label specimens according to policy and procedure, query test results, and research and resolve problems.
  • Provide clerical, administrative, and customer service support to the department.
  • Answer phones and provide information to nursing floors, physicians, office staff, couriers, and patients; dispatch couriers as required.
  • Communicate procedures and instructions compassionately with patients, family members, and other caregivers, demonstrate empathy, and deescalate stressful situations calmly and respectfully when needed.
  • Monitor and maintain supply inventory, track usage, and place orders as needed.
  • Perform waived testing as needed.
  • Collect specimens from patients of various acuities and hospital areas, including outpatient, emergency department, inpatient, newborn, and intensive care settings.
  • Train and orient new caregivers.
  • Order, prepare, and deliver specimens to the appropriate department or testing facility.
  • Head special projects, including research, continuous improvement, and product evaluations.

Desired Qualifications

  • Experience teaching concepts to others is preferred.
  • Customer service experience is preferred.
  • Demonstrated experience as a Lab Assistant within Intermountain Health is preferred.

About the Company

Intermountain Healthcare

Nonprofit health system delivering patient care

Intermountain Health is a nonprofit health system that provides medical care and related services across the Mountain West. It operates hospitals, clinics, a medical group, home care, telehealth, and health insurance plans, along with subsidiaries, to bring care closer to people’s homes and communities. Its care model combines direct patient services with research and education to tailor treatment and reduce costs. What sets it apart is its size and scope as the region’s largest nonprofit health system, its integration of hospitals, clinics, home health, telehealth, and insurance under one umbrella, and its mission to reinvest in care and make health more affordable. The company aims to help people live the healthiest lives possible by expanding access to care, improving quality, and reducing costs through its community-focused approach and ongoing research.

Company size
10,001+
Company stage
Grant
Total funding
$1.9M
Headquarters
Salt Lake City, UT
Founded
1975

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