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Ann & Robert H. Lurie Children’s Hospital of Chicago

Pediatric healthcare provider and teaching partner

Registered Nurse Manager Patient Care Operations - Procedural & Imaging Services

Medical, Clinical & VeterinaryUpdated on Nov 15
Full-timeChicago, IL, USA$108.2k - $178.5k

About the Job

Requirements

  • A bachelor's degree from an accredited nursing program is required.
  • An Illinois Registered Nurse license is required.
  • At least 3–5 years of experience in a healthcare environment, including partnership with healthcare professionals in leadership roles, is required.
  • For the Pediatric Intensive Care Unit assignment, at least 3 years of clinical critical-care experience, including at least 1 year of pediatric clinical care, is required.
  • ANCC-recognized certification relevant to the area of responsibility is required within 12 months of hire.
  • Leadership skills, written and verbal communication skills, organizational skills, entry-level understanding of budgeting and variance analysis, and familiarity with hospital information systems are required.
  • A collaborative and facilitative leadership style is required.
  • Basic Life Support certification is required. Pediatric Advanced Life Support or another specialty certification is required in some areas within 6 months of employment; the Pediatric Intensive Care Unit assignment requires Pediatric Advanced Life Support certification.
  • Current certification and licensure to practice in Illinois are required.

Responsibilities

  • Collaborate with the Director or Administrator to manage patient care operations and ensure excellent patient care.
  • Work with the leadership team to create a work environment that engages staff in achieving department and organizational goals.
  • Integrate the growth and development needs of neonatal, pediatric, adolescent, and adult patients into patient care.
  • Support continuous improvement in safety, quality, and customer service through role modeling and by fostering a conducive work environment.
  • Manage daily operations with the department leadership team to ensure high-quality care, patient satisfaction, regulatory compliance, and patient safety.
  • Conduct routine patient rounds to identify service-delivery trends and opportunities for service recovery.
  • Develop, implement, and monitor operational processes and procedures.
  • Lead process-improvement initiatives to ensure high-quality outcomes.
  • Ensure effective staff scheduling and staffing.
  • Oversee payroll and time reporting, ensuring accurate staff pay, policy compliance, and approval of overtime and incentive programs.
  • Serve as a clinical and operational resource and role model for staff.
  • Address issues affecting the work environment and assist with recruiting and selecting high-quality staff.
  • Develop staff through coaching and mentoring; coordinate in-services, conferences, other professional-development opportunities, and new-staff orientation with staff-development specialists or clinical educators.
  • Address performance issues through coaching and disciplinary conversations and provide feedback through the performance-appraisal process.
  • Assist the Director in monitoring productivity, budgeting, patient charges, and variance reporting.
  • Collaborate with the Director to prepare budgets, monitor monthly variances, and recommend or implement corrective budget adjustments based on analyzed data and changes in practice or trends.
  • Lead and guide complex projects within the department and organization.
  • Facilitate timely communication within and between departments and across the leadership structure; communicate organizational changes between staff and senior leadership.
  • Pursue professional-development and networking opportunities to enhance professional knowledge and development.
  • Demonstrate knowledge of relevant protocols for chemical disinfection, high-level disinfection, and sterilization when required by the role.

Desired Qualifications

  • A master's degree in Nursing, Business, Healthcare Administration, or another related field is preferred.
  • Manager experience is highly preferred.

About the Company

Ann & Robert H. Lurie Children’s Hospital of Chicago

Pediatric healthcare provider and teaching partner

Ann & Robert H. Lurie Children’s Hospital of Chicago is a leading pediatric hospital and teaching hospital, providing comprehensive medical care for children across specialties. It operates as the region’s largest pediatric healthcare provider, offering hospital-based care and serving as a teaching and research partner with Northwestern University Feinberg School of Medicine. Its services are delivered through pediatric clinicians and researchers who diagnose, treat, and manage a wide range of childhood conditions, often incorporating education and clinical research into care. The hospital differentiates itself by its size in the region, its strong academic affiliation, and national rankings across all 10 pediatric specialties by U.S. News & World Report. Its goal is to improve child health by delivering high-quality care, advancing medical knowledge through research, and training the next generation of pediatric clinicians.

Company size
5,001-10,000
Company stage
Grant
Total funding
$10M
Headquarters
Chicago, IL
Founded
1900

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