J

JP Morgan Chase

Runs a consumer bank and an investment bank

Software Engineer III - Platform Engineer

Full-Time
No salary listed
Senior
Plano, TX, USA+1 moreMore locations: Wilmington, DE, USA
In Person
DevOps & InfrastructureSite Reliability Engineering

About the job

Requirements
  • At least 6 years of IT troubleshooting, resolution, and maintenance experience.
  • Experience with large-scale on-premises and public-cloud environments, preferably Amazon Web Services.
  • Strong observability and monitoring knowledge, including Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
  • Familiarity with continuous integration and continuous delivery and infrastructure tools such as Jenkins, GitLab, and Terraform.
  • Familiarity with Amazon Elastic Kubernetes Service, Kubernetes, Docker, and common networking issues.
  • Proficiency with Amazon Web Services; Splunk, Dynatrace, Datadog, and CloudWatch; ServiceNow; Kafka; application programming interface design, integration, and troubleshooting; incident, problem, and change management aligned with ITIL; site reliability engineering and operations metrics; root cause analysis; SQL; data analysis; continuous integration and continuous delivery; and release governance.
  • Strong communication, stakeholder management, and documentation skills.
Responsibilities
  • Provide production support, observability, and production governance and management for operational excellence.
  • Design operating models and process controls.
  • Participate in audits and compliance activities.
  • Design dashboards and views.
  • Use Copilot to improve day-to-day efficiency.
  • Provide production stability metrics and insights to management.
  • Act as a gatekeeper for GBP production processes and standards.
  • Lead meetings, drive decisions, and coordinate cross-functional stakeholders.
  • Perform incident, problem, and change management, including root cause analysis and post-incident governance.
  • Support SRE and operations metrics reporting, including availability, reliability, mean time to recovery, and service-level agreement and service-level objective reporting.
  • Support API integration and troubleshooting, SQL-based operational reporting, and continuous integration and continuous delivery release governance.
Desired Qualifications
  • A proactive approach to learning and recommending new technologies.

About the company

J

JP Morgan Chase

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Website

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1799

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Simplify's Take

What believers are saying

  • Growth is broad-based: every JPMorgan division posted record revenue in the June 2026 quarter, and trading jumped 35%.
  • Stock grants gained value: shares rose 21% in three months, valuing JPMorgan at $965 billion in August 2026.
  • Tech teams are well funded: JPMorgan's nearly $20 billion yearly tech budget is the largest in banking.

What critics are saying

  • AI is shrinking some teams: Dimon said in July 2026 that AI cut up to 40% of certain roles.
  • Plan on five office days a week: JPMorgan ended hybrid schedules for all staff in early 2025.
  • It is fighting the president in court: Trump sued JPMorgan for $5 billion in January 2026 over his closed accounts.

What makes JP Morgan Chase unique

  • It ranks first in investment banking: JPMorgan earned 9.3% of global deal fees in the first half of 2026.
  • It trains future CEOs: 10 Fortune 500 chiefs were JPMorgan alumni in September 2025, fifth-most of any employer.
  • Its payments arm is a hidden giant: JPMorgan says it processes $12 trillion a day across 160-plus countries.

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Benefits

  • Health Insurance
  • Flexible Work Hours
  • Paid Sick Leave
  • Paid Holidays

Growth & Insights and Company News

6 month growth

-9%

1 year growth

-4%

2 year growth

-4%
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