Parking Dispatch Associate
Corewell Health
Parking Dispatch Associate
Corewell Health
Integrated not-for-profit healthcare system
Coordinates emergent and non-emergent requests for Corewell Health Security services. Acts as a liaison between Staff, Patients, and Visitors by dispatching Campus Security Officers to routine and emergency calls for service. Receives and coordinates radio and telephone communications for Corewell Health. Prioritizes calls for service based on urgency and initiates appropriate action. Queries callers to obtain detailed incident information, records all officer duties and activities via our Computer Aided Dispatch (CAD). Operates and monitors multiple security system technologies including systems for video management, access control, panic/duress, infant protection, fire alarms, medical emergency code system, and 800MHz radio communication. Performs security technology system preventative maintenance checks, system troubleshooting, and initiates work orders to address identified issues. Notifies appropriate supervisors, managers, leadership, and/or business assurance of critical alarms or incidents on a 24-hour basis.
Obtains all pertinent incident information and accurately communicates to responding parties.
Prioritizes calls for service based on urgency and initiates appropriate action.
Operates and monitors multiple security systems technologies including video, alarm systems, medical emergency code system, and 800MHz radio communication.
20 hours of Continuing Dispatch Education (CDE) required per year once hired.
Required
High School Diploma or equivalent
2 years of relevant experience Security, Emergency, Medical, or Facilities Dispatch Communication experience or two combined years of customer service, call center, or dispatching experience
1 year of relevant experience with Microsoft Office
Preferred
Associate's Degree in Facilities, Criminal Justice, Security, Public Administration, Emergency Management or equivalent
1 year of relevant experience working knowledge of security systems technology (video management, access control, and radio communications system)
1 year of relevant experience Emergency Telecommunicator Certification (ETC)
CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport Upon Hire Or
CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport Upon Hire
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.3
Primary Location
SITE - Butterworth Hospital - 100 Michigan St NE - Grand RapidsDepartment Name
Parking Transportation Butterworth - Grand Rapids HospEmployment Type
Part timeShift
Day (United States of America)Weekly Scheduled Hours
20Hours of Work
1 p.m. to 5 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Integrated not-for-profit healthcare system
Corewell Health is a not-for-profit, integrated health system in Michigan formed by combining Beaumont Health and Spectrum Health. It operates 22 hospitals and over 300 outpatient locations, and it also offers health coverage through its provider-sponsored Priority Health plan. The system covers a full continuum of care—from hospital-based services and outpatient care to post-acute services—and it finances and delivers care within one organization to improve outcomes and control costs. Corewell Health serves individuals, families, and employers, and it supports innovation through Corewell Health Ventures, its venture capital arm that invests in healthcare technology. Compared with many competitors, Corewell Health combines care delivery, financing (insurance), and investment in new technologies under a single not-for-profit umbrella, aiming to align incentives and reduce fragmentation across the care journey.
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