Security Officer

The Four Seasons Hotel Minneapolis seeks a Security Officer to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join ouruniquely-talentedteam, and we will support you in doing your best work. Whetheryou’reinspiredby ourculture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. 

About the role

Basic Purpose: Monitors, responds and trains for emergency/security systems and incidents. Is the safety and policy leader for the overnightshift.Assistsguests and employees with operational tasks. Responds as a 1stresponder trained in CPR.Answers phones and directs calls, as well asassistingwith any other tasks needed on the overnight shift.

What you will do

• Assist the Hotel team with responsibility to ensure the protection of guests,patronsand associates; their property, Hotel property,buildingand grounds. Enforce Hotel rules,regulationsand policies as well as the departments’ rules,policiesand standards.

• Promote safety awareness and enforcement throughout the Hotel to reduce accidents andlossby providing training asrequired.

• Respond to all emergency calls including Emergency Response team calls. Willassistin the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.

• Patrol building noting and correcting safety, security, and fire hazards. Ablewalk/runup stairscarrying a fire extinguisher.

• Implement all policies and proceduresregardingsecurity and safety.

• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.

• Respond properlyinany hotelemergencysafety situation.

• Assist with Worker’s Compensation, complete reports, andmaintaina healthand safety.

• Write comprehensive incident reports and conduct thorough investigations. Maintain report records,assistand follow-up on investigations, and approve reports and logs. Initiates andassistsGeneral liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.

• Project an image of friendliness,professionalismand willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.

• Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.

• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicatedissuesetc.

• Containand transport items potentially contaminatedin accordance withBlood Borne Pathogen program and training.

• Provide basic security services, key control,guestand function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.

• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.

• Works harmoniously and professionally with co-workers and supervisors.

What you bring

• At least 1+ years of security experience, preferably withinHotels

• High School diploma -BachelorsDegreePreferred.

• Apply an ethical approach to the outcome of situations.

• Strong interpersonal and relationship-building skills to work with peers,superiorsand clients.

• Work in a safe,prudentand organized manner.

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.

• Reading,writingand oralproficiencyin the English language

• Ability to multi-task in a high volume and demanding environment.

• Strongproblem solvingskills, ability to handledifficult situationsand guests.

Whatwe offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage:$25.88per hour

• Comprehensive health and vision insurance (Available to Full-Time employeesonly)*

• Discovery nights at Four Seasons Properties around the globe*

• Holiday and vacation pay (Available to Full-Time employeesonly)*

• Daily meals inspired by award-winning chefs

• Uniforms and uniform care

• Sick pay, disabilitycoverageand life insurance (Available to Full-Time employeesonly)*

*Not available to On-Call employees

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts

• Staff lounge and cafeteria space with city view

• Up to eight weeks of parental leave pay (Available to Full-Time employeesonly)*

• Fur baby insurance

• 401(k) retirement plan

• Discounted accommodations at Four Seasons properties worldwide

• Dental coverage available at a discounted rate (Available to Full-Time employeesonly)*

*Not available to On-Call employees

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis