Distribution Center Supervisor

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

As the DC Supervisor, you will lead and oversee the daily operations of the warehouse and production areas, ensuring efficiency, accuracy, and compliance with company policies and safety regulations, with a Continuous Improvement mindset.

Under the guidance of the Distribution Center Manager, you will supervise a team of 25+ direct reports, providing guidance, training, and performance management.

This role is on-site in Spindale, NC.

Primary Job Duties and Responsibilities

• Plans layout of warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored. 
• Advises employees on care and preservation of items received, stored, and shipped. Determines methods and use of equipment in handling, storing, maintaining, and shipping stock, and related tasks. 
• Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels. 
• Accountable for managing overall and individual/cell level production and warehouse efficiency to ensure daily prioritized production schedules, quality, and timely delivery of products, taking into consideration short term/long term production requirements.
• Establish production and quality control standards, budgets, and cost efficiency metrics in collaboration with management.
• Ensures that standardized work procedures, SOPs/Work instructions are followed properly to improve efficiency of warehouse and assembly operations.
• Selects, trains, and directs employees according to standard Watts Water practices, offering coaching/mentoring or corrective action when appropriate. 
• Fully responsible for ensuring that any disciplinary actions issued due to attendance, performance, or any other non-compliance reason to the pre-established policies and procedures are well documented.
• Tracks, maintains and looks for ways to improve key performance measures throughout the production environment.
• Maintains tier daily management visual boards to effectively control production, resolve problems, and communicate results.
• Procures feedback and establishes frequent communication with customers to understand needs and concerns.
• Ensures labor and machine capacities to accomplish production schedules and meet efficiency goals.
• Leads the effort in safety compliance, improvement and promoting awareness in accordance with company safety requirements and guidelines.
• Responds to line down issues and provides leadership to root cause analysis and corrective action plan execution.
• Work with production scheduler to ensure all productivity metrics such as OTIF (On-Time-in-Full) and past dues are performing at or better than pre-established targets.
• Works with the quality department to keep scrap under control.
• Responsible for cross training the staff so direct reports are interchangeable in each assembly/warehouse area.
• Works with management to implement/develop a Lean Manufacturing system in all production and warehouse areas including but not limited to, 5S, Standard Work, Tier Daily Management, Error Proofing, Kaizen, Root Cause Analysis.

Required Qualifications

• Associate’s degree in Supply Chain, Operations, Engineering, Business, or equivalent experience.
• Minimum 3 years of supervisory experience in distribution, warehousing or manufacturing environment.
• Strong interpersonal and communication skills with the ability to influence at all levels.
• Solid understanding of supply chain, sales, and financial processes.
• Strong analytical and data-driven decision-making skills.
• Proven ability to build, develop, and mentor high-performing teams.
• Proficient in Microsoft Office.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• SAP experience
• Understanding of LEAN business practices

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Spindale, NC  location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses, when out in the manufacturing/warehouse space.

#LIOnsite

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.