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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Manager Hardware Sustaining Engineering

Engineering LeadershipConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Electrical Engineering, Computer Science, or equivalent is required.
  • Experience in a hardware design or failure analysis role, including at least 3 years leading and managing a hardware engineering team.
  • Skill in coaching, team building, and supporting team members' career growth.
  • Experience in high-speed digital hardware design, testing, and debugging.
  • Expertise in hardware quality, failure analysis, and root-cause/corrective action (RCCA).
  • Demonstrated success managing multiple concurrent programs and priorities and delivering results on schedule.
  • Ability to interact and collaborate effectively with cross-functional teams across multiple geographies.
  • Verbal and written communication skills and experience communicating with executive leadership and major customers.

Responsibilities

  • Provide direct and ongoing leadership for a team of 4–6 hardware sustaining engineers, coaching and mentoring team members for high performance and career growth.
  • Manage multiple concurrent failure analysis and design change projects by managing priorities, allocating resources, tracking progress, and driving projects to closure on schedule.
  • Engage with customers and support teams to review, investigate, and resolve customer escalations related to HPE networking hardware.
  • Author root-cause/corrective-action (RCCA) and other hardware quality reports, and present on RCCA and other hardware quality topics to customers and HPE stakeholders.
  • Drive proactive quality improvement in new products and new product introduction (NPI) processes through closed-loop corrective actions and feedback to design teams.
  • Collaborate with Supply Chain and Component Engineering to address component end-of-life replacement, second source, and value engineering priorities.
  • Collaborate with Manufacturing, contract manufacturing (CM), and original design manufacturer (ODM) teams to resolve critical manufacturing issues and ensure production hardware quality.
  • Track team performance through regular engagement, one-on-ones, and objectives and key results (OKRs).

Desired Qualifications

  • A master's degree in Electrical Engineering, Computer Science, or equivalent.
  • At least 5 years in a team manager role with direct reports.
  • Strong customer focus and ability to act as the voice of the customer in driving hardware quality, reliability, and serviceability goals.
  • Familiarity with schematic and field-programmable gate array (FPGA) design, printed circuit board (PCB) layout, and manufacturing process flows.
  • Experience working with contract manufacturing (CM) and original design manufacturer (ODM) partners worldwide to investigate and remediate hardware quality issues.
  • Skill in compiling and analyzing data, working with quality metrics, dashboards such as Tableau, and OKRs.
  • Familiarity with networking hardware components, interfaces, and systems, and ability to review system-level test plans and results and distill them to hardware specifics.
  • Experience with product-lifecycle change management tools such as Agile PLM.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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