Your new adventure:

• Join the execution team to deliver a comprehensive CRO strategy that aims for data-led journey optimization and high-quality conversions
• Continuously test hypotheses and improve critical business metrics such as V2T, T2P, NPC, NPC ARR, retention, and churn
• Analyze consumer touchpoints, including human touch, email, in-app notifications, website, landing page data, and conversion funnels
• Collaborate with partners such as MarTech and Demand Gen (free and paid) to optimize conversion rates through A/B testing, multivariate testing, and other optimization techniques
• Stay updated with the latest CRO trends and technologies and incorporate them into the company’s optimization efforts
• Work with a team of experience optimization managers, customer journey designers, and other stakeholders to set clear goals, providing education, explanation, and coaching 
• Collaborate with the 3rd party agency/partners and be the point of contact with other marketing and business function teams for a cohesive, end-to-end customer experience
• Present CRO results and insights to key stakeholders, including the executive team, to drive buy-in and support for optimization initiatives
• Continuously monitor and measure the success of CRO initiatives using tools such as Google Analytics, Amplitude, Gainsight, and Optimizely
• Help create business cases for new capabilities and tools when necessary 
• Own the day-to-day reporting and documentation of experience optimization programs and AB tests

Does this sound like you?

• 3+ years of experience delivering data-led, experience-focused customer journey programs that double down on existing well-performing areas and unlock new growth avenues
• Able to communicate and align with team members, stakeholders, and other departments using data-driven results
• Can identify problems and help develop practical solutions that address their root causes
• Experience working with a growth-oriented B2B or B2C business.
• Comfortable with experience- and conversion-focused journey management and CRO 
• Strong SEO, analytics, and UX understanding 
• Superb reporting and presentation skills to senior audiences 
• Comfortable operating in a high-growth, PE-backed environment.

Why Pipedrive?

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of perks like parties, snacks, and drinks like Spezi and Club-Mate, and, of course, office dogs
• Flexible working hours as long as you’re there for your team members
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary and bonus system and all the benefits you’d expect from a great employer (health coverage, transportation allowance, language courses, in-house coaches, employee discounts, and more)


Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.


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