Business Development Manager
About the job
- A high school diploma or equivalent is required.
- At least 2 years of customer service or account management experience within the hazardous materials space is required.
- Strong communication and presentation skills are required.
- Interpersonal skills to work effectively in a team environment are required.
- Organizational, time-management, analytical, and problem-solving skills are required, along with strong business acumen and attention to detail.
- High proficiency in Word, Excel, Access, and PowerPoint is required.
- Manage and maintain relationships with assigned facility customers, providing ongoing support and ensuring customer satisfaction.
- Work with the sales department to troubleshoot, research, and resolve questions and service issues, collaborating with other resources as needed.
- Use customer success tools to monitor customer progress and utilization of services.
- Liaise between sales and operations management to ensure timely case management.
- Liaise between sales and operations to identify upselling and service opportunities.
- Monitor customer outcomes, wellness-call responses, and customer issue case management.
- Demonstrate service expertise in customer interactions.
- Document all communications and maintain appropriate account records in the database.
- Provide administrative support to the sales team and company president on customer- or sales-related tasks.
- A four-year bachelor's degree is preferred.
About the company
Daniels Health provides medical waste management services to healthcare facilities, handling sharps disposal and biohazardous waste. It operates a national service network and offers reusable waste containers, along with collection, treatment, and disposal of medical waste. Its approach reduces needlestick injuries and improves infection control by using reusable containers and a comprehensive service model across the United States, Canada, Australia, and South Africa. The company differentiates itself through a nationwide infrastructure and end-to-end waste management solutions rather than focusing solely on disposal, combining containers, logistics, and treatment to boost safety and efficiency. Its goal is to help healthcare clients safely, compliantly, and efficiently manage medical waste while advancing infection control and sustainability.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
N/A
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Simplify's Take
What believers are saying
- Daniels bought a Long Island facility in January 2026 to shorten routes.
- Its 2026 carbon report claims 67,389 metric tons processed and 7,729 plastic tons diverted.
- Australia's 2026 ambassador visit and EY finalist nod signal brand strength and credibility.
What critics are saying
- Verde's 2024 Minnesota patent suit over drug-disposal technology still hangs over Daniels.
- The 2026 Long Island purchase raises capex before customer demand proves out.
- A sharp hospital switching to in-house waste handling would gut Daniels' recurring revenue model.
What makes Daniels Health unique
- Sharpsmart is clinically validated, reducing needlestick injuries up to 87%.
- Daniels Health says it runs the second-largest U.S. medical-waste service infrastructure.
- Reusable containers and carbon reporting create a sustainability pitch healthcare systems understand.
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Benefits
- Hybrid Work Options
- Health Insurance
- 401(k) Retirement Plan
- Professional Development Budget