Workplace Experience Partner @ Culture Amp

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

Culture Amp’s mission is to create a better world of work. So this opportunity to literally shape the world of work for Culture Amp employees in North America is a pretty unique one. You’ll manage the experience for our Campers in our New York, San Francisco and Chicago offices as well as remotely across the region.

If you are someone who thrives on making the workplace a welcoming, engaging, and efficient environment. If you’re a proactive problem-solver, a people-person at heart, and have a knack for turning ideas into action, we want you!

Being in the office is critical to the success of this role so we are looking for someone who is happy to be in our office 5 days a week (8.30am-5pm).

What the role looks like:

Being the face of Culture Amp in New York by welcoming ‘Campers’ (our employees), visitors and contractors to our office
Organizing events, lunches, celebrations and Camper connection moments each month
Creating engaging content and comms to share with Campers about upcoming events and announcements (we use Canva A LOT)
Contributing to the weekly and daily updates on our digital screens
Helping coordinate and execute any office moves
Coordinating deliveries and mail
Responding to global helpdesk queries with a friendly touch through our Jira ticketing system.
Building strong relationships with all office-related vendors, building management and partners
Managing quarterly budget spend
Keeping the office in tip top condition - project managing and overseeing all office works, repairs and maintenance, including coordinating with building management and insurance providers, as needed
Learning faster through feedback by regularly working with Campers and Leaders to get feedback, iterate and improve the experience
Doing the “boring but important bits” - regularly maintaining all office documents, process documentations and Camper Handbook / Confluence resources related to the office & workplace experience
Maintaining and communicating our emergency procedures, both physical and documented

About you:

Care deeply about employee experience and impact you can make on someone’s day and you always find a way to positively power through even the most tedious parts of the job
Like to get to know people - remembering pet’s names, favorite snacks and caring for the individuals coming in
Are highly detail-oriented and will keep your eyes focused on the specifics as much as you do the big pillars, because you know that details matter and drive impact.
Able to juggle multiple requests, competing agendas, and random things that come up last minute. You treat challenges like puzzles to be solved.
Like coming up with new ideas and ways of doing things - always looking to improve the experience. You know what a 5 star experience looks like.
You have the facilitation experience to be able to conduct onboarding inductions for new starters in group sizes of ten and the facilities experience to effectively scope out new office spaces, oversee project plans and manage budget spend.
Superior communication skills. You are self-aware and find it easy to build rapport with people, and build trust with your stakeholders. People tend to gravitate towards you because of your humility, warmth and compassion.
The ability to work independently and as part of a team
A creative problem-solver, with notable resilience and resourcefulness. There’s no task or problem too big or small for you to handle.
Confident using Gmail, Google Drive & Slack (proficiency in Confluence is a plus!)

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you’re interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

Base Salary Range (US)

$72,000—$100,000 USD

We believe that our employees are the heartbeat of our success. We’re committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)

Additionally, we don’t just focus on our internal community; we believe in creating a better world of work for all. We’re committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we’d love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Workplace Experience Partner

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