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Conduent

BPO and digital solutions provider

IT Testing Engineer 3

Manual & Functional QAPosted on Nov 9
Full-timeHyderabad, Telangana, IndiaNo salary listed

About the Job

Requirements

  • At least 8 years of QA experience, including at least 3 years in a Senior QA Test Lead role.
  • Experience with manual testing of web applications in Agile/Scrum teams.
  • Extensive US healthcare domain experience.
  • Knowledge of claims, provider, member, eligibility, benefits, authorizations, Medicare/Medicaid, and HIPAA EDI transactions (837, 835, 270/271, 276/277).
  • Strong SQL knowledge for backend validation and data analysis.
  • Experience with test automation tools such as Selenium and Playwright, and working knowledge of Java programming.
  • Experience with API testing using Postman or REST Assured.
  • Hands-on experience with Azure DevOps, Jira, or similar application lifecycle management tools, and familiarity with continuous integration/continuous delivery and DevOps practices.
  • Experience with AI-assisted productivity and testing tools such as GitHub Copilot, Microsoft Copilot, and ChatGPT.

Responsibilities

  • Lead and mentor QA teams across multiple projects.
  • Define test strategy, test plans, estimations, and quality metrics.
  • Oversee functional, integration, system, regression, user acceptance, and end-to-end testing.
  • Manage defect triage, risk assessment, and release readiness.
  • Collaborate with Product Owners, Business Analysts, Developers, and leadership teams.
  • Drive QA best practices, process improvements, and quality governance.
  • Provide regular status reporting, metrics, and stakeholder communication.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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