Mobile Repair Technician

Job Description:

Mobile Repair Technician
Chelmsford, UK
£26,334 per annum

Are you looking for an exciting career in the technology industry?

Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running.

At Likewize, that's exactly what we do. We're the heroes behind the scenes, making sure technology always works - no matter what.

What makes us special?

• We offer the most comprehensive protection against any kind of technological disruption.

• Lost, stolen, damaged or complicated - we have the solution.

• We serve one billion customers worldwide for the biggest brands, telcos and banks.

• We solve 250 million technology problems a year in over 30 countries.

• We work with global giants in the technology industry

• At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.

About the role:

Likewize is looking for experienced Technician’s to repair the country’s damaged smartphones and tablets.

When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately one billion of their customers.

Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.

Primary Responsibilities:

• Traveling to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)

• Providing excellent customer service

• Carrying out fault finding

• Quality Control checking using Samsung and Apple’s enhanced software

• Respecting the value of information by following Likewize's data protection / information security policies and procedures

Role Requirements:

• Live in the area we are recruiting for as this will be your region

• Have a full clean driving licence & be over the age of 21 for insurance purposes

• Outstanding communication skills

• A passion for technology & customer service

• Desirable experience repairing technology items

What do we offer?
At Likewize, we care about you and your progression. We offer:

• A competitive salary and benefits package

• A supportive and collaborative culture

• A fun and dynamic work environment

• A range of learning and development opportunities

• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption

• Access to a GP at any time, with prescriptions delivered to your home or work

• Enhanced Maternity, Paternity & Adoption

• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases

• A fully paid Employee Assistance Programme

• Free onsite car parking

• Free onsite gym

• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

• Cycle 2 Work scheme

Ensure Fairness & Embrace Differences
We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated and are essential to our success.

We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.