Quality Assurance/Quality Control Lead

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Job Description: QA/QC Lead

JLL Projects and Development Services
Data Centre Project, Dholera

Position Summary

QA/QC Lead responsible for establishing and managing comprehensive quality assurance and quality control programs for mission-critical data centre in Dholera. Ensure all construction activities, materials, and installations meet specified standards, design requirements, and international data centre quality benchmarks across civil, structural, architectural, and MEP disciplines.

Key Responsibilities

Quality Management System Development

• Develop and implement project-specific Quality Management Plan (QMP) aligned with ISO 9001 and JLL standards
• Establish Inspection and Test Plans (ITPs) for all construction activities and MEP installations
• Create quality procedures, checklists, and acceptance criteria for critical work activities
• Define hold points, witness points, and mandatory inspection stages across all disciplines
• Develop non-conformance management system including NCR procedures and disposition protocols
• Establish document control procedures for quality records, test certificates, and as-built documentation
• Set quality KPIs and metrics for contractor performance monitoring

Quality Planning & Standards Compliance

• Review design drawings, specifications, and technical standards to establish quality requirements
• Ensure compliance with Indian codes (IS standards, NBC), international data centre standards (Uptime Institute, TIA-942), and manufacturer specifications
• Develop material approval procedures and approved vendor/manufacturer lists
• Establish sampling and testing frequencies per relevant codes and project requirements
• Coordinate quality requirements with design consultants and specialty contractors
• Define quality deliverables and submission schedules for all project phases

Material Quality Control

• Review and approve contractor material submittals, product data sheets, and technical documentation
• Verify material certifications, test certificates, and compliance documentation
• Conduct material inspection at manufacturer facilities and upon site delivery
• Monitor material storage conditions to prevent damage and deterioration
• Maintain material traceability records for critical components
• Coordinate third-party testing for structural materials (cement, steel, aggregates, concrete)
• Approve material substitutions with engineering and client concurrence

Construction Quality Inspection & Monitoring

• Conduct daily quality inspections across all construction zones and work fronts
• Verify workmanship quality against approved method statements and specifications
• Monitor dimensional accuracy, alignment, leveling, and tolerances per design requirements
• Inspect civil works including excavation, formwork, reinforcement, concrete works, and finishing
• Oversee structural steel fabrication and erection quality including welding inspection
• Monitor architectural finishes, false ceiling, flooring, and facade installation quality
• Inspect MEP installations including mechanical equipment, piping, ductwork, electrical conduits, cable trays, and instrumentation

Testing & Commissioning Support

• Coordinate factory acceptance tests (FAT) for critical equipment and systems
• Witness site acceptance tests (SAT) for mechanical, electrical, and fire protection systems
• Oversee non-destructive testing (NDT) including radiography, ultrasonic testing, and dye penetrant testing
• Monitor hydrostatic testing, pressure testing, and leak testing of piping systems
• Coordinate load testing of structural elements, slabs, and lifting equipment
• Verify pre-commissioning activities including flushing, cleaning, and functional checks
• Participate in integrated systems testing and performance verification
• Ensure test documentation completeness and compliance with specifications

Non-Conformance Management

• Identify and document non-conformances through inspections and testing
• Issue Non-Conformance Reports (NCRs) to contractors with clear disposition requirements
• Track corrective actions and verify completion through re-inspection
• Escalate major non-conformances to project management and client representatives
• Maintain NCR register and trend analysis for quality improvement
• Coordinate rework, repair, or replacement of defective work
• Ensure proper documentation of corrective actions and acceptance

Contractor Quality Management

• Review and approve contractor Quality Assurance/Quality Control (QA/QC) plans
• Evaluate contractor QC team qualifications and competency
• Monitor contractor self-inspection programs and internal quality audits
• Conduct joint inspections with contractor QC personnel
• Review contractor test results, inspection reports, and quality records
• Verify contractor compliance with approved ITPs and quality procedures
• Issue quality performance ratings and non-compliance notices

Documentation & Reporting

• Maintain comprehensive quality records including inspection reports, test results, and certificates
• Prepare daily, weekly, and monthly quality reports with statistical analysis
• Document punch list items and track completion through handover
• Compile as-built documentation including drawings, O&M manuals, and warranties
• Maintain photographic records of construction progress and quality issues
• Prepare quality dossiers for handover to client and operations team
• Archive quality documentation per contract and regulatory requirements

Audits & Continuous Improvement

• Conduct internal quality audits of contractor work and site processes
• Coordinate third-party quality audits and regulatory inspections
• Facilitate client quality inspections and address observations promptly
• Implement lessons learned and best practices from quality issues
• Drive continuous improvement initiatives to enhance quality outcomes
• Benchmark quality performance against industry standards

Required Qualifications

Education & Certification

• Bachelor's degree in Civil, Mechanical, or Electrical Engineering
• ISO 9001 Lead Auditor certification preferred
• CQM (Certified Quality Manager) or CQE (Certified Quality Engineer) certification advantageous
• ASNT Level II or PCN certification for NDT inspection preferred
• Training in welding inspection (CSWIP/AWS) beneficial

Experience

• 10-12 years in quality management with 6+ years in large-scale construction projects
• Minimum 3 years experience in mission-critical facilities, industrial, or complex commercial projects
• Proven track record managing quality across civil, structural, architectural, and MEP disciplines
• Experience with data centre, pharmaceutical, or high-tech facility construction strongly preferred
• Knowledge of Indian standards (IS codes) and international quality standards

Technical Expertise

• Deep understanding of construction quality control methods and inspection techniques
• Strong knowledge of material testing procedures and acceptance criteria
• Proficiency in reading and interpreting engineering drawings across all disciplines
• Understanding of welding standards, NDT methods, and structural inspection
• Familiarity with MEP installation standards and commissioning protocols
• Knowledge of concrete technology, soil mechanics, and structural materials
• Understanding of quality management systems (ISO 9001, TQM principles)

Skills & Competencies

• Excellent attention to detail and systematic inspection approach
• Strong analytical and problem-solving abilities
• Effective communication skills in English and Hindi (written and verbal)
• Assertiveness in enforcing quality standards diplomatically
• Proficiency in MS Office, quality management software, and inspection apps
• Ability to manage multiple priorities and work under pressure
• Strong documentation and report writing capabilities
• Team leadership and contractor management skills

Key Attributes

• Uncompromising commitment to quality excellence
• Proactive identification of quality risks before they materialize
• Collaborative approach while maintaining independent quality oversight
• Systematic and methodical work approach
• Professional integrity and ethical conduct
• Continuous learning mindset
• Client-focused attitude with service orientation

Typical Deliverables

• Project Quality Management Plan (QMP)
• Inspection and Test Plans (ITPs) for all activities
• Material approval register and submittals log
• Daily quality inspection reports
• Non-Conformance Reports (NCRs) and closure records
• Test result compilations and certifications
• Weekly and monthly quality performance reports
• Punch list and defects tracking reports
• Quality audit reports and CAPA registers
• As-built quality documentation dossier

Working Conditions

Based full-time at project site in Dholera, Gujarat with extensive field presence across construction zones. Working hours typically 8:00 AM to 6:00 PM with flexibility for critical inspections, testing activities, and concrete pours. Regular site walks and climbing required in all weather conditions. Occasional travel to manufacturer facilities for FAT and vendor inspections. Appropriate PPE mandatory for all site activities.

Reporting Structure

Reports to Project Director/Senior Project Manager for Data Centre project with functional reporting to JLL's Regional Quality Manager. Direct oversight of quality engineers, quality inspectors, and quality coordinators. Interfaces with contractor QC managers, consultants, third-party testing agencies, and client quality representatives.

Key Performance Indicators

• Zero critical non-conformances at handover
• Right-first-time percentage >95%
• NCR closure within agreed timelines
• Material approval turnaround time compliance
• Inspection completion rate per ITP schedule
• Client audit findings and satisfaction ratings
• Punch list completion before substantial completion
• Quality documentation completeness at handover

To apply, contact your local JLL HR representative or visit JLL's internal career portal.

JLL is an equal opportunity employer committed to building an inclusive and diverse workforce.

Location:

On-site –Ahmedabad, GJ

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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