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Etihad Airways

UAE flag carrier with international routes

Technical Product Delivery Manager - Pros

Full-TimeUpdated on 10/24/2026
No salary listed
Senior
Bachelor's
Abu Dhabi - United Arab Emirates
In Person
ProductTechnical Product Management

About the job

Requirements
  • A bachelor's degree in Computer Science, Engineering, Operations Research, or a related discipline is required.
  • At least 5 years of experience within airline technology, commercial systems, or revenue management environments is required.
  • At least 4 years of hands-on experience with PROS Revenue Management solutions, including implementation, integration, or production support, is required.
  • Strong experience integrating airline commercial systems is required; experience within the Amadeus Altéa and Revenue Availability ecosystem is ideal.
  • A solid understanding of airline data domains, including schedules, ATPCO fares, bookings and passenger name records, inventory management, competitor data, and revenue accounting, is required.
  • Experience managing complex, multi-vendor technology deliveries and cross-functional stakeholder engagement is required.
  • Strong technical knowledge of APIs, integrations, software-as-a-service platforms, cloud-based environments, SQL, and data reconciliation processes is required.
Responsibilities
  • Own the product delivery roadmap, backlog, release planning, and lifecycle management for Revenue Management and Group Sales solutions.
  • Translate business requirements into technical specifications, integration designs, and acceptance criteria, and deliver enhancements, upgrades, and new capabilities.
  • Manage integrations and data flows across PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings, inventory, and revenue-related systems.
  • Monitor interface performance, data quality, and operational service-level agreements; drive issue resolution, root cause analysis, and continuous improvement.
  • Coordinate cross-functional delivery across internal technology, data, platform, and integration teams while managing dependencies and release schedules.
  • Act as the primary technical liaison between business stakeholders, vendors, and external solution providers, ensuring accountability for delivery, change requests, and service quality.
  • Coordinate with DTI technical, platform, and data teams that own the underlying platforms, aligning Offer delivery with their roadmaps, standards, environments, and release schedules.
  • Manage cross-team dependencies and sequencing across DTI integration, platform, and data engineering, securing the capacity and commitment needed for Offer initiatives.
  • Bridge the Offer business and DTI by translating requirements and arbitrating technical trade-offs across teams.
  • Ensure system stability through incident, problem, change, and environment management practices.
  • Maintain technical documentation, interface specifications, data dictionaries, and operational runbooks.
  • Hold vendors accountable for service-level agreements, change requests, and defect resolution, and support commercial and contract discussions with technical input.

About the company

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Etihad Airways

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Etihad Airways operates scheduled international passenger and cargo flights from Abu Dhabi to destinations around the world. Customers buy tickets for planned itineraries and use onboard and ground services, with operations centered on the Abu Dhabi hub and a growing fleet to reach more destinations. It differentiates itself by focusing on expanding its own network and hub rather than relying on traditional airline alliances, including past equity stakes in other carriers. By 2030, Etihad aims to serve over 125 destinations and carry about 33 million passengers annually, strengthening Abu Dhabi as a global aviation hub under its Journey 2030 plan.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$1.2B

Headquarters

Abu Dhabi, United Arab Emirates

Founded

2003

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Simplify's Take

What believers are saying

  • 24 February 2026 profit reached AED 2.6 billion, sustaining aggressive hiring.
  • Etihad expects break-even in 2026 despite fuel pressure, with positive cash generation.
  • 9 August 2026 Tashkent launch and 19 September tourism pact deepen Central Asia reach.

What critics are saying

  • 15 September 2026 Iran-war disruption cut capacity and still distorts 2026 yields.
  • Sahabir et al v. Etihad Airways in New York Eastern District adds legal expense.
  • Israel-UAE route politics keep Etihad exposed to security shocks and sudden demand swings.

What makes Etihad Airways unique

  • Abu Dhabi hub, 16 September 2026 Swissport pact spans 40 airports.
  • Etihad launched double-daily Sydney service starting 15 December 2026 on A350-1000s.
  • New London Heathrow lounge concept debuts summer 2027 with wider lounge expansion.

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Benefits

  • Relocation Assistance

Growth & Insights and Company News

6 month growth

2%

1 year growth

3%

2 year growth

3%
Aviation A2Z
Oct 23rd, 2026
Etihad begins new A321LR flights to one of the wealthiest countries in the World.

Etihad begins new A321LR flights to one of the wealthiest countries in the World. Etihad's four-weekly Airbus A321LR service introduces 160 seats across First, Business and Economy, linking Luxembourg directly with Abu Dhabi. By Karan Bhatta October 23, 2026 4 Mins Read ABU DHABI- Etihad Airways (EY) has launched its first nonstop service between Abu Dhabi (AUH) and Luxembourg (LUX), establishing the only direct air link between Luxembourg and the UAE. The new route began operations with inaugural flight EY51, which received a water cannon salute at Luxembourg Airport, marking the airline's entry into the Grand Duchy and its first service to the country by a Middle Eastern carrier. The service operates four times a week using Etihad's Airbus A321LR, offering two First Suites, 14 Business Class seats and 144 Economy seats. The route provides travellers from Luxembourg and neighbouring Belgium, France and Germany with direct access to Abu Dhabi and onward connections across Etihad's network in Asia, Australia and the Indian subcontinent. Etihad launches Luxembourg route. Etihad said the new service had attracted strong demand since bookings opened in January 2026. The four-weekly operation adds Luxembourg to the airline's expanding European network and gives passengers a nonstop option for travel to the UAE capital. Antonoaldo Neves, Etihad Airways' chief executive officer, said Luxembourg was a special addition to the carrier's network growth in 2026. He highlighted the airline's decision to offer its three-cabin experience from the first flight, allowing passengers to travel in First, Business or Economy Class. See more of its coverage in your search results. The route also broadens travel options for passengers across the Greater Region, which includes areas of Belgium, France and Germany. For Luxembourg Airport, the launch adds a new long-haul connection and direct access to Etihad's Abu Dhabi hub. Alexander Flassak, chief executive officer of lux-Airport, welcomed Etihad as the first Middle Eastern airline to serve Luxembourg. He said the route would give passengers from the Grand Duchy and surrounding regions a nonstop connection to Abu Dhabi, along with onward travel opportunities across Asia and beyond. Three-Cabin Airbus A321LR. Etihad is deploying the Airbus A321LR on the route, bringing its three-cabin configuration to Luxembourg. The aircraft features two First Suites, 14 Business Class seats and 144 Economy seats, providing a total of 160 passenger seats. Both First Suites and Business Class seats convert into fully flat beds and offer direct aisle access. Economy passengers have access to 4K touchscreen entertainment systems featuring films, television programmes and music, while high-speed Wi-Fi is available in all three cabins. The A321LR is part of Etihad's strategy to extend its premium onboard experience to more destinations. The airline has introduced the aircraft on several new routes, allowing it to offer First Suites and Business Class alongside Economy on markets served by a narrowbody aircraft. The Luxembourg service therefore provides more than a point-to-point connection. Passengers can use Abu Dhabi to connect with destinations across Etihad's wider network, including Phuket, Bangkok, Hanoi, Seoul, Tokyo, Sydney and Colombo. Connecting europe and Abu Dhabi. The new service gives travellers from Luxembourg direct access to Abu Dhabi's cultural attractions and leisure destinations. Visitors can explore Sheikh Zayed Grand Mosque, Louvre Abu Dhabi and the Zayed National Museum, as well as the wider Saadiyat Cultural District. Saadiyat Beach offers coastal attractions, while Yas Island brings together theme parks and entertainment venues including Ferrari World, Yas Waterworld, Warner Bros World and SeaWorld. Eligible Etihad passengers can also use the airline's Abu Dhabi Stopover programme to add up to two complimentary hotel nights to their journey. The route also creates an easier journey in the opposite direction, bringing visitors from the UAE to Luxembourg. The capital's historic old quarters and fortifications are listed as a UNESCO World Heritage Site, while the Bock casemates and Grund district offer visitors a view of the city's historic architecture and landscape. Other attractions include the Kirchberg plateau, which hosts European institutions and the Philharmonie. Outside the capital, travellers can reach the Moselle wine-growing region and the sandstone trails of the Müllerthal in less than an hour.

Media Prima
Oct 23rd, 2026
Following strikes, Etihad extends Saudi flights suspension.

Following strikes, Etihad extends Saudi flights suspension. The airline had suspended its service to Riyadh on Oct 12, two days after a deadly attack on a passenger terminal killed 13 people. UAE national airline Etihad has extended its suspension of flights to Riyadh and Dammam in Saudi Arabia until Nov 5, targeted by strikes from Yemen's Houthis. Etihad had suspended its service to Riyadh on Oct 12, two days after a deadly attack on a passenger terminal killed 13 people. In a statement on Thursday, Etihad specified that flights to and from Riyadh and Dammam would remain suspended due to "operational disruptions". On Wednesday evening, two people were killed and eight others wounded in an attack on Dammam airport. The airport, however, reopened the following day, while the capital's airport remains closed. Etihad added that it would operate only daytime flights to the western city of Jeddah, with night flights cancelled until Nov 5. In recent weeks, Houthi attacks on Saudi civilian infrastructure, including oil facilities and airports, have reached a scale unprecedented since the start of the conflict in Yemen in 2014. Stay current - Follow FMT on WhatsApp, Google news and Telegram

Luxemburger Wort
Oct 21st, 2026
First Etihad flight connecting Abu Dhabi and Grand Duchy arrives at Luxembourg Airport.

First Etihad flight connecting Abu Dhabi and Grand Duchy arrives at Luxembourg Airport. Etihad's first direct flight to Luxembourg arrived at Findel on Wednesday, as rival Luxair holds off on its UAE routes until next year. The very first Etihad flight landed at Findel on Wednesday 21 October, marking the launch of the regular service between the United Arab Emirates and Luxembourg (C) Marc Wilwert 21/10/2026 The first Eithad Airways flight connecting Luxembourg and Abu Dhabi touched down at Findel Airport on Wednesday morning. Etihad Airways flight EY51 landed shortly before 08:00, and was treated to a welcome "water salute" from the Luxembourg Airport fire brigade. "This is a historic day, because it marks the very first flight between Luxembourg and the capital of the United Arab Emirates," said Antonio Panariello, Etihad's head of sales for Europe, speaking to Virgule after a brief ceremony held at the airport. During the ceremony, Alexander Flassak, CEO of Lux-Airport - the operator of Luxembourg Airport - cut a symbolic ribbon alongside an Etihad delegation led by Khalid Humaid Al Ali, the airline's senior vice president of aeropolitical, international and government affairs. Safety and security. Ten months after Etihad announced it was launching the route, the airline has thus become the first from the Middle East to fly to Findel. It is the only airline to currently operate flights from the Arabian Peninsula to Luxembourg, whilst the national carrier Luxair has, for the time being, decided not to fly over the Gulf region, which has been plagued by regular incidents since the outbreak of the conflict between the United States, Israel and Iran last February. Less than a week after Etihad announced it was launching its flight from Luxembourg to Abu Dhabi back in January, Luxair said it would also be operating the route from the end of October. Luxembourg's national carrier had previously pledged in June that it will operate both the Dubai and Abu Dhabi routes for the autumn and winter seasons. At the end of August, Luxair once again postponed the relaunch of its Dubai service, with flights now scheduled to resume on 6 February 2027 at the earliest, instead of this October as previously planned. However, the launch of the Abu Dhabi route will now face an even longer delay. The service has been postponed until late 2027, the airline said in August. A Luxair spokesperson said the decision was due to "ongoing tensions in the Middle East, which continue to affect the travel situation in the United Arab Emirates". Panariello declined to comment on Luxair's decision, which is not so different from those taken by major European airlines regarding flights to the major hubs in the Middle East. Although Lufthansa, Swiss and Eurowings have announced a resumption of flights to Dubai for late October or early November, a complete suspension remains in place at Air France and British Airways. "Safety has always been and remains our top priority, for both passengers and crew," insisted the Etihad spokesperson, when asked about how the situation is being managed. "We are not neglecting this aspect," he added, noting that Etihad has, for example, suspended its own flights between Abu Dhabi and Dammam, Jeddah and Riyadh and admitting that the Emirati airline was "affected operationally in March". The past year was one of "resilience", said Panariello, who pointed to some 22.4 million passengers carried last year, up 21% on the previous year, and $698 million (€622 million) in net profit for 2025, a 47% increase compared to 2024. While other companies not dependent on a Middle Eastern hub are cautious about serving the Gulf, Etihad is strengthening its network with the launch of 25 new routes between March 2026 and March 2027. A charm offensive in the Greater Region. "Many of our destinations are of interest to the Luxembourg market," explained Panariello, setting out the rationale behind Etihad's presence in the Grand Duchy. "I've spoken to lots of people here and they've told me they're delighted because it will no longer be necessary to travel to another European airport, such as Paris or Frankfurt," he said, adding as a few examples: "All it will take is a stopover in Abu Dhabi to get to Bangkok, Phuket, Zanzibar, the Maldives or the Seychelles." To begin with, Etihad is operating four weekly flights - rather than three, as initially announced in January - between Luxembourg and the Emirates: on Mondays, Wednesdays, Fridays and Sundays. Given the highly international resident population of the Grand Duchy and the wider catchment area across the Greater Region, Etihad is once again banking on its range of destinations - 119 in total from the Emirati capital - to attract as many passengers as possible. What targets has Etihad set itself? No figures were provided in response to our question, but Panariello said the aim is to attract not only residents but also customers from Belgium, Germany and France. "Metz isn't far away," he pointed out. As for the profile of Etihad's future passengers in the Grand Duchy, the airline is primarily targeting a "corporate" clientele, a "leisure" clientele keen to take a seaside holiday, such as in the Maldives or the Seychelles, as well as people wishing to visit friends or family, according to Panariello. Is this strategy already proving effective? "We have a load factor of over 80% and are very optimistic about the financial performance of this new route," the Etihad representative replied. Route operated by an Airbus A321LR: a 'game-changer' Given both the purchasing power and the diversity of the customer groups targeted by Etihad, the airline has chosen to operate the new Airbus A321LR on the route between Luxembourg and the United Arab Emirates. Within the airline, it is readily referred to as a "game-changer". The aircraft stands out for its long range and relatively limited seating capacity. With lower fuel consumption compared to previous models, this aircraft makes it possible to run routes profitably where a heavier, harder-to-fill aircraft would struggle and lose money. Another selling point highlighted by Etihad is comfort. "We really want to offer a long-haul experience based on the very best in hospitality," said Panariello. On board, "passengers can choose between two First Suites, 14 seats in Business Class and 144 in Economy Class", said Panariello, adding: "The First Suites and Business Class seats convert into lie-flat seats with direct aisle access, whilst Economy Class features 4K touchscreens offering hundreds of hours of films, TV series and music. High-speed Wi-Fi is available in all cabins." These are all selling points against which Luxair, for example, is unlikely to measure up. (This article was first published by Virgule. Translated using AI tools and edited by John Monaghan)

Chip and Co
Oct 16th, 2026
Southwest Airlines overhauls Rapid Rewards with new Platinum tier and unlimited Companion Pass trips.

Southwest Airlines overhauls Rapid Rewards with new Platinum tier and unlimited Companion Pass trips. October 16, 2026 Some posts may contain affiliate links which means its team could earn money if you purchase products from its site. Southwest unveils Platinum tier & unlimited Companion Pass in major rewards overhaul. Planning your next magical getaway to Walt Disney World just got a whole lot more rewarding. Southwest Airlines has officially announced a sweeping overhaul to its Rapid Rewards loyalty program, bringing a brand-new status tier, airport lounges, new credit card perks, and lightning-fast connectivity to its fleet. If Southwest is your go-to airline for flying down to Orlando International Airport (MCO), here is everything you need to know about these major updates rolling out through 2027! A brand-new tier structure (starting january 1, 2027). Southwest is shaking up its loyalty tiers to introduce a more rewarding structure for frequent flyers. The familiar A-List and A-List Preferred levels are getting renamed, alongside an exciting top-tier addition: * Silver (replaces A-List) * Gold (replaces A-List Preferred) * Platinum (a brand-new top tier sitting above Gold, featuring unlimited Companion Pass trips!) Additionally, Rapid Rewards Credit Cardmembers will soon earn one Tier Qualifying Point (TQP) for every dollar spent on purchases, making it significantly faster to climb the status ladder no matter which eligible card you hold. Milestone Rewards & More ways to redeem. You won't have to wait until you hit full status to start reaping the benefits. Southwest is introducing Milestone Rewards: * Before reaching Silver: Travelers can select custom rewards, such as Rapid Rewards points or seat certificates. * Between Gold and Platinum: Members can qualify for up to three Companion Pass trips. Redemption upgrades are also on the way: * November 2026: You can begin redeeming points for rental cars directly through * Later in 2027: Points will become redeemable for seat selections on Southwest-operated flights, including Extra Legroom and Preferred seating options. * Spring 2027: Southwest is expanding its global reach by launching international airline loyalty partnerships with Icelandair, China Airlines, and Etihad Airways, opening up seamless travel points to destinations like Reykjavik, Tokyo, Abu Dhabi, and Johannesburg. The Southwest Icon Lounge network. Say hello to airport relaxation! In late 2027, Southwest is launching its very first airport lounge network in partnership with Chase. Access to the Southwest Icon Lounge will be granted via a brand-new premium Southwest Rapid Rewards Credit Card debuting in 2027 (additional access details are expected soon). Fleetwide Starlink WiFi. If keeping connected mid-air is a priority, you're in luck. Southwest expects to complete a fleetwide rollout of high-speed Starlink WiFi by fall 2027. Best of all, WiFi will remain completely free for Rapid Rewards Members through T-Mobile. Most of these changes will roll out progressively through 2027. You can check out all the fine details on the official Southwest Rapid Rewards 2027 page. For the BEST in Disney, Universal, Dollywood, and SeaWorld Theme Park News, Entertainment, Merchandise & More follow Chip and Co on, Facebook, Instagram, Tiktok, and Youtube. Name(Required) Are Dates Flexible?(Required)

Radio Shoma
Oct 11th, 2026
UAE carriers extend flight cancellations to Saudi Arabia amid regional disruption.

UAE carriers extend flight cancellations to Saudi Arabia amid regional disruption. Sunday, 11 October 2026 16:56 By ARN News Staff Etihad Airways and flydubai have cancelled more flights between the UAE and several cities in Saudi Arabia following the airport attack on King Khalid International Airport in Riyadh on Saturday. In a statement on its website, Etihad Airways said flights between Abu Dhabi and Dammam, Jeddah and Riyadh, from October 11-13 have been cancelled due to "regional disruption". Saudi Arabia's civil aviation authority said on Sunday morning that an attack on King Khalid International Airport in Riyadh on Saturday has killed 12 people and left 309 others injured. Eithad said the following flight were affected: October 11: * EY573 from Abu Dhabi to Dammam * EY574 from Dammam to Abu Dhabi * EY601 from Abu Dhabi to Jeddah * EY559 from Abu Dhabi to Riyadh * EY560 from Riyadh to Abu Dhabi October 12: * EY575 from Abu Dhabi to Dammam * EY576 from Dammam to Abu Dhabi * EY573 from Abu Dhabi to Dammam * EY574 from Dammam to Abu Dhabi * EY601 from Abu Dhabi to Jeddah * EY602 from Jeddah to Abu Dhabi * EY603 from Abu Dhabi to Jeddah * EY604 from Jeddah to Abu Dhabi * EY559 from Abu Dhabi to Riyadh * EY560 from Riyadh to Abu Dhabi October 13: * EY575 from Abu Dhabi to Dammam * EY576 from Dammam to Abu Dhabi * EY602 from Jeddah to Abu Dhabi * EY603 from Abu Dhabi to Jeddah * EY604 from Jeddah to Abu Dhabi * EY551 from Abu Dhabi to Riyadh * EY552 from Riyadh to Abu Dhabi Meanwhile, in a statement shared with ARN News, flydubai said flights to Riyadh and Abha have been cancelled up to and including October 14. Both UAE carriers continue to monitor the situation, with passengers recommended to check the airlines' official website for any updates on their flight status.