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Eataly

Global Italian food hall operator

Dry Market - Assistant General Manager, Grocery/Retail

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDallas, TX, USAIn-person

About the Job

Requirements

  • A bachelor’s degree is required.
  • At least three years of retail management experience in a high-volume, fast-paced environment is required.
  • Experience with cash management, purchasing, and inventory management is required.
  • Advanced proficiency in Microsoft Office is required.
  • Strong analytical skills are required.
  • Excellent verbal and written communication skills are required.

Responsibilities

  • Lead operations in the Retail Dry Market departments to meet company sales and service goals and standards.
  • Oversee labor, productivity, quality control, and safety measures.
  • Manage the team by hiring, scheduling, delegating tasks, processing weekly payroll, providing training and motivation, and driving performance.
  • Assist in creating and executing monthly promotion grids for saleable merchandise in accordance with company policies.
  • Maintain an orderly store appearance, ensure only saleable merchandise is displayed, and properly handle deleted, expired, and non-saleable items.
  • Monitor inventory by placing orders and requisitions as needed, processing and unloading deliveries, and generating monthly inventory and sales reports.
  • Collaborate with the Marketing and Facilities departments on store layout and product placement.
  • Assist the General Manager in analyzing financial data and developing strategies to improve efficiency and drive sales.
  • Maintain a visible presence on the floor and participate in and exemplify exceptional guest service.
  • Document, investigate, and resolve employee and guest incidents.
  • Process and settle daily cash and credit transactions, document overages and shortages, enter sales data and deposits, and approve voids, employee discounts, returns, and exchanges.
  • Perform other duties as required or assigned.

Desired Qualifications

  • Knowledge of Italian products and brands is preferred.

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$199M
Headquarters
Monticello d'Alba, Italy
Founded
2004

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