IT Engineer
Zipline
IT Engineer
Zipline
Builds and runs autonomous drone delivery
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
We’re looking for a hands-on IT Engineer who is passionate about delivering an excellent employee technology experience across a globally distributed workforce.
This role will be a key part of our day-to-day IT operations, supporting employees across hardware, software, identity, devices, conference rooms, and core business systems. You’ll help ensure employees have the tools, access, and support they need to be productive from day one, while continuously looking for ways to reduce friction and improve the overall IT experience.
The ideal candidate is technically curious, customer-focused, and comfortable taking ownership of problems from initial request through resolution. You should enjoy troubleshooting, learning new systems, improving processes, and finding better ways to deliver IT services at scale.
Deliver an Excellent Employee IT Experience
Support Onboarding & Offboarding
Device & Asset Lifecycle Management
Core Systems & Infrastructure
Automation & Process Improvement
Conference Rooms & A/V
Cross-Functional Collaboration
If you don’t meet every requirement but are excited about the role, we encourage you to apply.
The starting cash range for this role is $110,00 - $130,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
This is a fully onsite role requiring in-person attendance at our South San Francisco location five days per week.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Zipline builds and operates autonomous drone delivery networks for retailers, restaurants and healthcare systems that need to move products without road traffic. Its electric aircraft carry food, prescriptions and other supplies from partner sites or distribution hubs to customers and health facilities. The company combines aircraft, charging equipment and delivery software with flight operations, so partners buy a logistics service rather than manage their own drones. Merchants use its ordering and tracking tools to reach customers, while governments and health systems contract for medical supply delivery. Zipline was founded in 2014 and has its headquarters in South San Francisco, California.
Explore more opportunities at Zipline