Case Manager - Critical Time Intervention, CTI

Description

Job Summary

Greater Nashua Mental Health is looking for a CTI Specialist to add to our CTI team! A successful candidate will support clients in critical transition from hospital level care into the community, ensuring connection to services such as mental health, primary care, substance use and developmental services over a 9 month period in an attempt to reduce utilization of the emergency room and hospitals.

Want to learn more about who we are and the work we do?

Website:  Greater Nashua Mental Health Center | Non-Profit Mental Healthcare Center | GNMH
YouTube Channel:  Greater Nashua Mental Health (GNMH) - YouTube 

Explore our YouTube channel to hear from our team, learn about our programs, and gain deeper insight into our mission, culture, and community impact.

Key Responsibilities

• Engages with clients in the community with case management and functional support needs to ensure connection to primary care, mental health, substance use and/or developmental services over a 9 month period, in order to reduce readmissions and utilization of the emergency room.
• Documents and reports engagements with and care of clients.
• Meets clients in the hospital for pre-CTI (Critical Time Intervention).
• Educates and supports referral sources in order to make appropriate referrals.
• Supports program for fidelity requirements.
• Attends CTI team meetings, statewide consultation meetings and trainings as necessary.
• Performs other duties or special projects as required or as assigned.

Qualifications

Required Education: Bachelor's Degree
Field of Study: Psychology or relevant degree
Work Experience: 1 to 2 years
Certifications, Licenses, Registrations Required: Valid Driver's License

Knowledge, Skills and Abilities

• Knowledge of factors and effects of behavioral health disorders.
• Knowledge of up-to-date principles and techniques of case management and functional support.
• Ability to manage crises and connect clients with available and appropriate interventions and community resources.
• Assist clients in applying for food stamps, housing, insurance and other needs.
• Ability to establish and maintain effective therapeutic and professional relationships with clients served, family members, and behavioral health providers.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to multitask, and be flexible with regard to workload and assignments.
• Ability to exercise judgment.
• Knowledge of Microsoft Office products (Email, Word, EXCEL).
• Transport clients as necessary. Must have active car insurance.
• Knowledge of state or federal resources that clients need to access for income, benefits, housing and mental health or substance use disorders.

Why Work for Us

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
 

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Greater Nashua Mental Health is an Equal Opportunity Employer and a Recovery Friendly Workplace